CARMEN MORALES
Bartender/Server
EXPERIENCE
Present
SERVER/ BARTENDER
Woody's Diner Russell's Point, Oh
1. Demonstrate the ability to create a welcoming environment and approachable attitude.
2. Providing proper and excellent customer service for every customers needs.
3. Strong communication skills and up-selling.
4. Memorize particular preparation methods of multiple drink and food orders.
5. Answer inbound calls, make outbound calls as needed. 6. Keep a clean and organized area in all stations. 7. Work with different POS systems.
8. Verify identification, handle cash/ card payments, and balance receipt book after each shift.
EDUCATION
2010
2013
HIGH SCHOOL DIPLOMA
Mason County High Maysville,Ky
2013
Present
ASSOCIATES
Maysville Community and Technical Maysville,Ky
I attended college for 3 years, I have not obtained a degree. ***********@*****.***
4455 Ripley Rd., Ripley,
Ohio 45167
OBJECTIVE
I have experience of 12 years in
customer service. Exceeding in
attention to detail and
customer satisfaction. Gaining
the ability of problem solving
and strong communication. My
goal is to expand my horizon in
customer satisfaction and
search for new paths.
SKILLS
LANGUAGES
English Advanced
Spanish Elementary
Strong Interpersonal
Communication
·
· Problem solving
· Multitasking
· Time Management
· Sales Marketing
· Financial Management
· Environmental adaptability
· Good listener/ memory
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