Operations Leader with Retail Experience

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

ANNETTE

VIVEROS

A

*******.*******@*****.***

Knowledgeable leader equipped with management-level proficiencies and enthusiasm for improving operations. Always ready to go beyond requirements to drive team success and support long-term business goals. Tech-savvy, reliable, and conscientious about safety and compliance. Picking Reports Wms Program Workload Monitor

Replenishment Program Microsoft Word Microsoft Excel Back up Lead Expansion September 2016 - Current

Snap on Tools Crystal Lake, IL

Current responsibilities include:

printing work and distributing it to team members

communicating with leads, supervisors through email and face to face over business needs/ concerns fixing inventory issues

training new team members

Personal Assistant May 2008 - Current

Acces$ IL

Part time care of my handicapped sister. This includes living skills such as eating, brushing teeth, changing diapers and going out into the community. NEW goals are set monthly or continued mastering of old goals. Device Support Center Technician July 2011 - April 2013 Flextronics Schaumburg, IL

Face to face customer service rep helping fix customers cell phones. Travelled to other Chicagoland stores when needed. Gained experience communicating with angry customers Specialist July 2001 - July 2011

Target Rockford, Crystal Lake, IL

Started off by remodeling the Rockford store. After that was completed worked as cashier and salesfloor team member. Moved to Crystal Lake and became cosmetic specialist, and shoe specialist. Worked on instocks to order out of stock product. Actively assisted in preventing theft on multiple occasions. Associates of Business December 2007

Argosy Intercontinental University, Hoffman Estates, IL V

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