Operations Supervisor with Healthcare & Billing Expertise

Khyia McCrea

**** ***** **** ******, ************, PA 19121 267-***-**** *****************@*****.*** Objective

Highly driven and experienced professional seeking a rewarding career where I can apply my skills in supervision, client care, and operational management to achieve and exceed organizational goals.

Summary of Qualifications

● Certified Professional: Certified Nursing Assistant (CNA), Med Certified, and Certified Tax Preparer.

● Leadership: Proven ability to supervise staff, manage schedules, and ensure compliance with state inspections.

● Operational Skills: Proficient in payroll processing, budget management, supply ordering, and data entry.

● Patient Care: Skilled in assisting clients with activities of daily living (ADLs), medication administration, and transportation.

● Communication: Strong verbal communication skills with a focus on building positive relationships and maintaining confidentiality.

● Technical Proficiency: Experienced with Medisoft (Patient Account Software) and knowledgeable in ICD-9CM and CPT Codes.

Professional Experience

Site Supervisor Resources of Human Development Philadelphia, PA May 2022 – January 2025

Direct Support Professional Resources of Human Development Philadelphia, PA October 2018 – May 2022

Direct Support Professional Blossom Healthcare Philadelphia, PA June 2020 – February 2022

Operations Manager Action United Philadelphia, PA December 2021 – July 2019 Certified Nursing Assistant Private Caretaker Philadelphia, PA May 2017 – April 2019 Education & Certifications

Medical Billing and Coding Specialist Professional Healthcare Institute Melrose Park, PA Certificate Received, March 2013

Business Skills Certification – Work Certified KRA Corporation Philadelphia, PA October 2009

Certified Nursing Assistant Certificate Pittsburgh Job Corps Center Pittsburgh, PA November 2007

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