Senior Security, Investigations & Risk Executive

ALBERTO

GONZALES

Senior Investigations, Risk Management, Loss Prevention & Security Manager

760-***-**** ********@***.***

Victorville, California

other: ********@******.***

Seasoned Investigations, Risk Management, Loss Prevention, and Security executive with 45+ years of progressive leadership experience across retail, distribution, fulfillment, and corporate environments throughout the Western United States and Mexico. Proven leader in enterprise risk mitigation, shrink reduction, ORC investigations, executive protection, workplace violence prevention, and compliance-driven security programs. Expert in internal investigations; interview and interrogation; CCTV and access control systems; and cross-functional collaboration with HR, Legal, and Operations. Holder of a valid California CCW and all required BSIS permits. Experience

Executive Protection and Support Volunteer

The Catholic Church Hesperia, CA November 2024 — Present Volunteer to protect church members during church services and other church functions Volunteer to support other church community support groups Identify risk factors

Regional Loss Prevention Manager - West Coast

The Parts Authority San Bernardino, CA August 2018 — October 2024 Directed loss prevention and security operations for 116 locations across CA, AZ, TX, OR, UT, WA, NM, CO, IA, and Chihuahua, Mexico

Led internal theft, ORC, and HR investigations across retail stores, fulfillment centers, and distribution centers Managed enterprise security systems including Lorex and GW CCTV platforms, ADT alarm systems, and access control programs

Partnered with Operations, HR, and Legal to mitigate risk, strengthen compliance, and reduce shrink Identify risk factors

Loss Prevention Manager

Kmart / Sears Apple Valley, CA March 2017 — April 2018 Trained and developed a team of 10 in-house Loss Prevention Agents Designed and implemented shipping and receiving controls and cash-handling procedures Robbery Suppression & Executive Protection Supervisor Picore International Los Angeles, CA February 2011 — February 2016 Provided armed robbery deterrence and executive protection for retail and corporate environments Delivered close-contact personal protection to prevent workplace violence incidents Identify risk factors

Director of Loss Prevention

Cardenas Markets Ontario, CA February 2009 — January 2011 Directed loss prevention operations for a multi-store grocery organization Recruited and trained 10 in-house Loss Prevention Agents, conducting all instruction in Spanish Developed standardized cash-handling and receiving procedures Identify risk factors

Owner / Operator

Lighthouse Alarm & Surveillance Rancho Cucamonga, CA April 2006 — February 2009 Owned and operated an alarm and CCTV sales and installation business Conducted site risk assessments for commercial and residential clients Negotiated service and maintenance contracts

Managed sales, marketing, training, installations, bookkeeping, and customer relations District Loss Prevention Supervisor

Walgreens Placentia, CA February 2000 — April 2006 Conducted employee theft, HR, and ORC investigations across retail stores, pharmacies, and distribution centers Served as ORC Coordinator for Southern California, implementing nine annual shrink-reduction strategies Led bi-annual HR and loss prevention training for management teams Performed monthly store and pharmacy compliance audits Trained new Loss Prevention Supervisors regionally and out of state Oversaw CCTV system evaluations across multiple districts Identify risk factors

Executive Protection Agent (Part-Time)

Priority Records / CNN News Hollywood, CA May 1997 — February 1999 Provided personal protection for music artists and celebrities appearing on CNN's Larry King Live Identify risk factors

Regional Loss Prevention Manager

Rite Aid Los Angeles, CA April 1997 — February 2000 Led loss prevention operations for 100+ stores across Los Angeles, San Bernardino, and Kern counties Conducted internal theft and HR investigations across stores, pharmacies, and distribution centers Implemented exception-based reporting and annual shrink-reduction initiatives Managed teams of Loss Prevention Agents, Guard Coordinators, Shoppers, and 110 contract security guards Conducted pre-employment interviews for management, loss prevention, and pharmacy candidates Identified risk factors

Regional Fraud Investigator

Snyder Communications (AT&T) Los Angeles, CA April 1996 — April 1997 Investigated commission fraud within Hispanic sales divisions Conducted field surveillance, customer interviews, and video documentation Oversaw investigative teams across California and Arizona Protective Services Manager

The Aerospace Corporation Los Angeles, CA July 1984 — February 1996 Managed Department of Defense protective services operations Oversaw armed officers, facility inspections, CCTV monitoring, emergency response, and access control Ensured the safety and security of federal employees, visitors, and facilities Identified risk factors

Education

Cerritos College transferring to California State University Long Beach Associate of Arts, Criminal Justice (A.A. Transfer, 51 Units) U.S. Department of Defense Security Institute

Management Program

Golden West College

Security Management Course

Wicklander & Zulawski

Advanced Interview & Interrogation Certification

John E. Reid & Associates

Advanced Interview & Interrogation Certification

Huntington Park High School

High School Diploma

Skills

Microsoft Office 365

Proficient

Languages

English

Bilingual

Spanish

Bilingual

Certifications & Additional Qualifications

California Concealed Carry Weapon (CCW) Permit

San Bernardino County

BSIS Guard Card

Exposed Firearm Permit, Baton, and Chemical Agent

BSIS ACE Alarm License

First Aid & CPR Certified

Valid California Driver's License

Valid U.S. Passport

No Travel Restrictions

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