Process Operator and Dispatch Specialist Resume Title: Filter Press
Resume:
Shawn Marie Sommers
*** ******** *** ****#*, Bay City MI 48708
989-***-**** *****************@*****.***
Filter Press Operator
Veolia Hemlock, MI
2025
● Operated and maintained filter presses, ensuring optimal performance and product quality.
● Monitored flow rates, pressures, and cake thickness to achieve efficient dewatering.
● Performed routine inspections, troubleshooting, and minor repairs on equipment.
● Managed chemical dosing and prepared filtration aids.
● Adhered to all safety protocols and environmental regulations.
● Maintained detailed logs of operational data and equipment performance.
● Collaborated with team members to optimize plant operations. Silicon Sealant and Adhesives Chemical Process Operator Dow Chemical Company Midland, MI
2022-2023
● Operated and monitored chemical processing equipment for the production of silicon sealants and adhesives.
● Ensured adherence to precise formulations and quality control standards.
● Performed routine maintenance checks and minor troubleshooting on process machinery.
● Managed raw material inventory and prepared batches according to production schedules.
● Complied with all safety guidelines and environmental regulations, including proper handling of hazardous materials.
● Maintained accurate production logs and data records.
● Collaborated with supervisors and team members to optimize process efficiency and product yield.
Dispatch and Service Writer
Feinauer Auto and Auburn Freeland Towing Auburn, MI 2018-2020
Pg. 2 Shawn Marie Sommers
● Dispatched tow trucks and service vehicles efficiently, coordinating with drivers and customers.
● Managed service inquiries and provided accurate estimates for repairs and towing services.
● Processed customer payments and handled billing for services rendered.
● Maintained detailed records of dispatches, service requests, and customer interactions.
● Communicated effectively with customers to explain services, provide updates, and resolve issues.
● Ensured compliance with all safety regulations and company policies.
● Collaborated with technicians and management to optimize service scheduling and customer satisfaction.
Office, Service, Parts Manager
Circle K Service Midland, MI
2020-2022
● Managed office operations and served as service writer for light, medium, and heavy vehicles.
● Coordinated service appointments, prepared estimates, and handled customer billing.
● Performed ladder and pump tests and repairs for local fire stations.
● Contracted to work on equipment within Dow Chemical Company in Midland, MI.
● Contracted to deliver equipment for United Rentals.
● Maintained accurate records of services, invoices, and contracts.
● Ensured adherence to safety regulations and company policies. Education
Chemical Process Operator Certificate Delta College Bay City, MI 2019
GED Bay City, MI
1999
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