Warehouse Specialist with Customer Focus
Resume:
JAMIE ROBERTS
Roy, UT *****
**********@*****.***
Professional Summary
Driven and detail-oriented professional with experience at LGG INDUSTRIAL and Anixter, excelling in crisis management and teamwork. Proven track record of enhancing customer satisfaction and streamlining inventory processes. Adept at operating warehouse equipment safely and providing expert product recommendations, resulting in improved operational efficiency and team cohesion.
Work Experience
Counter Technician
LGG INDUSTRIAL-Ogden, UT
May 2024 to Present
• Provided expert product knowledge to assist customers in making informed decisions about their purchases.
• Increased customer satisfaction by providing efficient and friendly service at the counter.
• Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
• Recommended products that met customer needs, emphasizing quality and usefulness. Warehouse Associate
Anixter-Salt Lake City, UT
September 2018 to May 2024
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Completed regular cycle counts to maintain accurate inventory records.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean, orderly work environment free of hazards.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Drove forklifts, pallet jacks and other equipment to move materials. Education
Kearns High-Kearns, UT
May 2004 to May 2004
Skills
• Teamwork
• Self motivation
• Problem-solving
• Advanced surveillance
• Crisis management
• First aid training
• Load & Unload
• Asset protection
• Order Picking
• Order processing
• Pallet Jack
Certifications and Licenses
First Aid Certification
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