Cindy Paulk
Fort Wayne, IN *****
**********@*****.***
Professional Summary
Looking to work for an established company where I can grow and utilize management, sales, administrative and customer service skills.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Licensed Life Insurance Agent
Ascension Wealth Group-Fort Wayne, IN
March 2023 to Present
A sales professional who is proficient at identifying sales prospects and turning those prospects into customers. Excels at client research, developing effective sales presentations, and following up on a regular basis with existing client base.
Salon Manager
Smartstyles-Fort Wayne, IN
September 2022 to March 2023
Highly resourceful and organized salon manager. Proficient in managing staff, operating and maintaining salon equipment, promoting a high standard of customer service and ensuring the daily operations of the salon run smoothly. Beauty therapy specialist with excellent communication, time management, leadership and organization skills.
Transaction Coordinator
Ruoff Home Mortgage-Fort Wayne, IN
September 2021 to January 2022
Carried mortgage refinance customers through their closing from beginning to end. Collected all required documents needed to clear their loan to close. Made sure all customers were communicated with throughout the process. Provided final numbers to borrowers to receive approval before closing. Kept in communication with all departments, appraisal companies, insurance companies and title companies to ensure accuracy for closing.
Business Development Specialist
Fort Wayne Lexus-Fort Wayne, IN
March 2019 to February 2021
Internet Auto Sales-
Schedules Appointments for prospective buyers and current customers for new purchase, lease returns, service appointments, and trade-in appraisals. New car, pre-owned Lexus, Toyota, Kia and Used Car Store sales.
Weight Loss Sales Consultant
Metabolic Research Center-Fort Wayne, IN
March 2017 to February 2019
Sell weight loss programs to prospective clients.
Weekly consultations//weigh-in for current clients. Motivate and help current clients maintain weight loss so that they learn to be self sufficient. Traveling Hearing Technician
Worksafe USA-Fort Wayne, IN
March 2016 to February 2017
Traveling the Midwest to manufacturing facilities to set up equipment to conduct OSHA required hearing testing. Also, conducted testing for proper respirator fits. Financial Representative
VALUE CITY-Fort Wayne, IN
February 2014 to March 2016
Sell warranties on new furniture purchases
Customer service
Financing
Cash handling
Handling delivery questions
Preparing paperwork/cash for opening and store closing Leave of Absence Specialist
LA - General Motors-Roanoke, IN
January 2012 to January 2013
Operated various production machines
● Assisted in paint dept, chassis line, motor line, and final department Education
Business Management (Bachelor's)
Indiana Institute of Technology-Fort Wayne, IN
October 2017 to Present
Cosmetology (License)
Ravenscroft Beauty College-Fort Wayne, IN
December 2011
Elmhurst High School-Fort Wayne, IN
May 1995
Some college
Trade school
Skills
• Employee relations
• Office experience
• Retail sales
• Patient interaction
• Conflict management
• Multi-line phone systems
• Salesforce (10+ years)
• Email support
• Microsoft Office
• Caregiving
• Customer support
• Training & development
• Business development
• English
• Computer literacy
• Customer service
• Customer relationship management
• Hair extensions
• Straight razor
• Recruiting (2 years)
• Typing (10+ years)
• Communication skills (10+ years)
• Live chat
• Hair Styling (10+ years)
• Social media management
• Motivational interviewing
• Marketing
• Client services
• Phone etiquette (10+ years)
• Front desk
• Data entry
• Business Development (2 years)
• Hair coloring
• Power tools
• Management (2 years)
• Insurance Sales
• Mentoring
• Organizational skills (10+ years)
• Greeting customers
• Office management
• CRM (10+ years)
• Recruiting (2 years)
• Writing skills
• Windows (10+ years)
• Microsoft Outlook Calendar
• Microsoft Word
• Patient care
• Microsoft Powerpoint
• Administrative Experience (10+ years)
• Assembly
• Project management
• Dealership experience
• Life Insurance (1 year)
• Customer Service (10+ years)
• Upselling
• Negotiation (4 years)
• Teaching
• Word (10+ years)
• Administrative experience
• Patient service
• Sales
• Computer operation
• Multitasking
• Store management
• Filing
• Microsoft Outlook
• Childcare
• B2C
• Guest services
Languages
• English
Certifications and Licenses
Indiana Life Insurance Producer License
July 2023 to Present
Cosmetology License
August 2011 to August 2026
Life Insurance License
CPR Certification
Insurance Producer License