Operations Leader with Sales & IT Skills

Aaron Lloyd

Lawrenceville, GA *****

*************@*****.*** 770-***-****

Professional Summary

Versatile and results-driven professional with experience in management, sales, customer

service, and technology. Strong background in operations, team leadership, and client relations,

complemented by technical skills in IT and administrative support. Proven ability to enhance

business efficiency, build customer relationships, and drive revenue growth.

Work Experience

General Manager

Dynamic Domino’s Lawrenceville, GA Feb 2023 – Apr 2024

● Managed daily operations, staff scheduling, and inventory control to optimize business

performance.

● Developed customer relationships, leading to increased customer loyalty and sales.

● Oversaw team productivity, ensuring high-quality service and streamlined processes.

Sales Representative

Clockwork Concepts Dunwoody, GA Dec 2022 – Mar 2023

● Engaged with customers at various Sam’s Club locations to promote company

services.

● Educated potential clients on cost-saving and environmentally friendly product

benefits.

● Achieved and exceeded sales targets through effective communication and

persuasion.

Server

HOBNOB Tavern Dunwoody, GA Aug 2021 – Jan 2022

● Delivered exceptional customer service using a structured 7-step service approach.

● Maintained a clean, organized work environment, ensuring efficiency for the team.

Hostess / Server

JOEY D’S Dunwoody, GA Feb 2021 – Aug 2021

● Welcomed guests, managed reservations, and facilitated smooth seating

arrangements.

● Provided excellent table service, ensuring customer satisfaction.

Assistant Manager

Domino’s Pembroke, NC Apr 2015 – Feb 2017

● Supervised and trained team members to enhance service efficiency.

● Managed food preparation, delegated tasks, and optimized closing procedures.

Administrative Assistant

Flying Angel Entertainment Lumberton, NC Mar 2015 – Oct 2016

● Coordinated events, performances, rehearsals, and client meetings.

● Digitized records and managed administrative operations for improved organization.

● Arranged transportation and scheduled meetings for potential clients.

Education

Pursuing Bachelor's in Information Technology (Sophomore)

Remote 2020 – Present

High School Diploma in Computer Engineering

Purnell Swett High School Pembroke, NC 2010 – 2014

Skills & Competencies

● Management & Operations: Staff scheduling, inventory control, team leadership

● Sales & Customer Relations: Upselling, marketing, technical sales, client

engagement

● Technology & IT: Microsoft Office Suite (Word, PowerPoint), Salesforce, POS

systems (Micros, Aloha, OpenTable)

● Food & Hospitality: Food safety, ServSafe Certified, restaurant operations, customer

service

● Organizational & Communication Skills: Time management, personal assistant

experience, administrative support

Certifications & Licenses

● ServSafe Food Handler Certification (Valid through 2024)

● ServSafe Alcohol Certification (Valid through 2024)

Languages

● English (Fluent)

● Spanish (Beginner)

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