Multi-Skilled Medical Administrative Professional
Resume:
Summary
Skills
Experience
LASHANDA SWAIN
Talladega, AL 35160
***************@*****.***
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Guest and Client Satisfaction
Standards Compliance
Proper Labeling Procedures
Pharmacy Operations
Recordkeeping and Documentation
Detail-Oriented
Cleaning and Sanitizing
Customer Service
Medication Documentation
Phlebotomy
Medical Billing
Clinical Documentation
Vital Signs Monitoring
Buzy B May 2018 to Current
Caterer
Talladega, AL
Accurately estimated amount of food to prepare for events. Coordinate food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
Discuss menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes.
Successfully service events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
Verify safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas. Set up and clean up food preparation and service stations before and after catered events. Maintain cleanliness and organization of kitchen stations and storage areas. Talladega Health Care October 2019 to August 2021
Medical Assistant/Receptionist
Talladega, AL
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Maintained patient accounts by obtaining, recording and updating personal and financial information. Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Education and Training
Lincoln Pharmacy May 2018 to September 2019
Pharmacy Technician
Lincoln, AL
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions. Verified prescriptions and drug labels, documents and packages. Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Interpreted and processed medication orders under supervision of pharmacist. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory. Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Transmitted claims to insurance companies for payment and reconciled EOBs. Improved inventory management procedures to reduce overhead, backorders and overstock. Answered telephones to respond to questions or requests. Fleetwood October 2010 to March 2018
Welder
Sylacauga, AL
Set up equipment and welded parts according to welding chart specifications and type. Used welding skills to help repair and maintain heavy-duty machinery. Followed safety guidelines through proper machine guarding and lockout and tagout procedures. Prepared material surfaces for welding by removing scale, rust or other foreign matter. Tru Wood March 2007 to December 2010
Team Leader-Sanding
Talladega, AL
Offered training and support to keep team members motivated and working toward objectives. Kept work areas clean, neat and free of safety hazards to maximize efficiency. Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Fostered positive employee relationships through communication, training and development coaching. Maintained positive working relationship with fellow staff and management. Monitored operations and reviewed records and metrics to understand company performance. Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Completed daily quality assurance duties to provide feedback for improvements. Phlebotomy Ink 2020
Phlebotomy
Talladega, AL
Christian Cornerstone June 2019
Pharmacy Technician
Talladega, AL
Talladega High School May 2001
High School Diploma
Talladega, AL
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