ANDREW WALKER
Phone: 707-***-****
Email: *******.********@*****.***
Location: Louisville, KY Area
PROFESSIONAL SUMMARY
Versatile professional with 20+ years of diverse experience spanning commercial driving (CDL Class A & B), healthcare patient transport, technical service, and customer service. Proven track record of safe driving with clean record, reliability in high-pressure environments, and exceptional customer relations. Skilled in route optimization, delivery logistics, patient care, and technical support. Strong work ethic with excellent safety record and commitment to quality service delivery. CORE COMPETENCIES
• CDL Class A & B Licensed Driver
• Commercial Vehicle Operations & Safety
• Route Planning & Logistics
• Patient Care & Transport
• Customer Service Excellence
• Technical Support & Troubleshooting
• Team Leadership & Training
• Data Entry & Administrative Support
• Time Management & Reliability
PROFESSIONAL EXPERIENCE
Independent Contractor - Delivery Driver
Shipt Louisville, KY Area 2022 - Present (Part-Time)
• Provide reliable grocery delivery services to customers as independent contractor
• Manage flexible schedule while maintaining high customer satisfaction ratings
• Utilize mobile technology for order management and route optimization
• Build positive customer relationships through professional service and communication
• Maintain clean driving record and ensure safe, timely deliveries CDL Class B Delivery Driver
East Penn Deka (Taylor Battery) Shepherdsville, KY 2018 - 2021
• Operated Class B commercial vehicles for local battery deliveries throughout region
• Safely loaded, transported, and unloaded heavy battery products to various customer locations
• Maintained delivery schedules while adhering to DOT regulations and safety standards
• Conducted pre-trip and post-trip vehicle inspections to ensure roadworthiness
• Provided excellent customer service during deliveries and built strong client relationships
• Maintained clean driving record with zero accidents or violations Technical Support Specialist
Geek Squad City Louisville, KY 2018 (9 Months)
• Diagnosed and repaired computer hardware and software issues in high-volume repair center
• Performed data recovery, virus removal, and system optimization services
• Maintained detailed documentation of repairs and customer communications
• Met productivity targets while ensuring quality service and customer satisfaction
• Collaborated with team members to resolve complex technical issues CDL Class A Tractor-Trailer Driver
Rush Trucking Louisville, KY 2016 - 2017
• Operated Class A tractor-trailer for short-haul deliveries of Ford automotive parts
• Maintained strict delivery schedules to support just-in-time manufacturing operations
• Ensured cargo security and proper handling of automotive components
• Completed all required logbook documentation and DOT compliance requirements
• Consistently achieved on-time delivery performance while maintaining safety standards CDL Class A Tractor-Trailer Driver
Sysco Food Services Louisville, KY 2015 - 2016
• Operated Class A tractor-trailer for local food service deliveries to restaurants and institutions
• Managed multi-stop routes with efficiency while maintaining product quality and safety
• Handled temperature-sensitive cargo requiring strict food safety protocols
• Built strong relationships with restaurant and institutional clients
• Performed vehicle inspections and basic maintenance to ensure operational readiness
• Maintained excellent safety record and DOT compliance Data Entry Specialist / Receptionist
Certified Accounting Solutions (CAS) Louisville, KY 2013 (6 Months)
• Performed accurate data entry for accounting documents and client records
• Managed front desk operations including phone systems and client reception
• Maintained confidential client information with discretion and professionalism
• Provided administrative support to accounting staff
• Demonstrated attention to detail and accuracy in all data processing tasks Patient Transporter
Baptist Health Hospital East Louisville, KY 2004 - 2015
• Safely transported patients throughout hospital facility using wheelchairs, stretchers, and hospital beds
• Demonstrated compassionate patient care while maintaining professional demeanor
• Operated patient transport equipment in compliance with hospital safety protocols
• Communicated effectively with nursing staff, physicians, and patients' families
• Responded promptly to transport requests while prioritizing emergency situations
• Maintained patient dignity and comfort during all transport activities
• Recognized for reliability, professionalism, and excellent patient care Shift Lead
Subway Restaurant Louisville, KY 2002 - 2004
• Supervised and trained team members in food preparation and customer service
• Managed shift operations including opening/closing procedures and cash handling
• Ensured compliance with food safety standards and company policies
• Provided excellent customer service in fast-paced environment
• Maintained inventory and placed supply orders as needed Cashier
McDonald's Restaurant Louisville, KY 2001 - 2002
• Operated cash register and processed customer transactions accurately
• Provided friendly, efficient customer service during high-volume periods
• Maintained clean, organized work area in accordance with health standards
• Worked effectively as part of team to ensure smooth restaurant operations EDUCATION & TRAINING
CDL Class A License
Truck Driving Institute (TDI) Indiana 2015
Blueprint Reading Certificate
Northern Kentucky University
Flagging Certificate
Northern Kentucky University
LICENSES & CERTIFICATIONS
• Commercial Driver's License (CDL) Class A - Current
• Clean Driving Record
• Blueprint Reading Certified
• Flagging Certified
KEY SKILLS
• Commercial Driving (Class A & B)
• DOT Compliance & Safety Regulations
• Vehicle Inspections & Maintenance
• Route Planning & Navigation
• Patient Care & Transport
• Technical Troubleshooting
• Customer Relations
• Team Leadership
• Administrative Support
• Food Safety Standards
• Time Management
• Adaptability & Reliability
*References Available Upon Request*