Medical Scribe

JOHNIAH WILLETT

** ******* ******* **-** Chicago Heights, IL 60411 773-***-**** *************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional backed by healthcare industry experience. Able to function as the primary interface between the patient and the provider and help manage with the flow of patients. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality.

High Academic Honors Recognition / Dean's List / Honor Roll.

Communication skills necessary to effectively deal with patients and healthcare providers.

Manage time and priorities in multi-task environments.

Complete tasks in a timely and efficient manner.

Communication Platforms – Zoom, Google Meet, and MS Teams.

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Type 30 WPM.

CERTIFICATION

Certified in CPR and First AID

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription

Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry

Release of Information HIPAA Compliance Medical Laws & Ethics

CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing

Medicare Medicaid HMO PPO Insurance Verification Basic Coding Skills for ICD-10 & CPT Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2025

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Introduced to the following concepts:

Medical terminology and general medical office procedures.

Customer service and performing administrative duties such as patient processing, medical records management, release of information, medical billing, and basic ICD-10 and CPT coding.

Electronic Health Records (EHR), CMS 1500 claim forms, Medicare, and Medicaid.

Medical ethics and compliance including HIPAA privacy and security guidelines.

HEALTHCARE INDUSTRY EXPERIENCE

ALIYA Nursing Home – Chicago Heights, IL 07/2023 – 09/2024

Activity Aide / Assistant

Facilitated recreational events and assisted with supervising residents during activities.

Served as a front desk receptionist, set up patient rooms, and provided transportation services as needed.

Maintained a clean, safe, hazard-free work environment within area of responsibility.

CTF Illinois – Orland Park, IL 10/2022 – 04/2023

Direct Support Professional

Provided companionship and personal care.

Demonstrated a professional's competency in providing person-centered care to individuals.

Communicated effectively with family members and co-workers.

Maintained the security and confidentiality of patient information at all times.

Prudential Home Health Servies Corp. – Matteson, IL Home Health Aide 07/2019 – 04/2021

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