CARMEN GAITHER
Burlington, New Jersey *****
Cell 609-***-****
***************@*****.***
KNOWLEDGE & SKILLS
Proficient typist with digital transcription (70-90 wpm), data entry, file management, E-filing and 5+ years of experience lending clerical support to personal injury and Workers' Compensation attorneys, managers, producers and executives at the highest level of professional expertise. Highly organized adaptable team player expert in Microsoft Office and various other integrated software programs to enter billable time, track claims and work flow processes (iManage, Needles, Aderant, SalesFore and Teams).
RECENT WORK EXPERIENCE
Digital Insurance Services Philadelpia, PA Perry iSearch Partners June 2024 - November 2024
Subrogation Clerk
Contracted by Tesla to recoup losses paid to insurance carriers for automobile accidents. Worked with the subrogation team to reconcile partial insurance payments for damages and resolve any outstanding liability issues. Entered daily mail and dropped checks and correspondence into the appropriate digital claim folder.
L-3Harris Technologies Bristol, PA Acara Solutions February 2023 - July 2023
Data Entry Scanning Clerk
Using the Nitro Pro Fujitzu desktop scanner manually inspected all test reports to ensure all parts conformed with project specifications before scanning and dropping into project retention folders. Shreded reports after scanning and sent closed project reports to secure off-site storage facility.
Hardenbergh Insurance Group Marlton, NJ Perry iSearch Partners Dec. 2022 - February 2023
Insurance Business Office Assistant
Answered busy multi-line telephone console using the GoTo application to forward calls and inquiries to the appropriate account manager or insurance carrier. Retrieved mail from the post office, scanned mail and checks for retention into digital third-party administrator Resource Pro for follow-up.
Metasource Bensalem, PA Laneer Staffing Solutions March 2021 – August 2021
Document Prep/Data Entry Operator
Heavy data entry work entering source data into Excel to track client mail and verify batches to ensure the integrity of scanned financial documents.
Archer Law Voorhees, NJ Robert Half Legal November 2020 - February 2021
Legal Office Assistant
Assisted in a wide variety of file management projects to include boxing, labeling and documenting all closed files and then entering that information into Needles a case file document management system. Received overflow transcription from attorneys and lead secretaries to ensure the smooth operation of the Family Law practice work group.
MCS Group Obermayer Rebmann et al Philadelphia, PA August 2020 – October 2020
Legal Records Clerk
Under the direction of the Records Manager created file labels for new clients in the Aderant file management system, boxed and labeled closed files for transport to secure off-site storage facility. Set-up food and kichen services for monthly staff meetings and client arbitrations.
EDUCATION: B.A./English - Kean College, Union, NJ