Industrial Process Improvement & Operations Leader

MELINA BUSTAMANTE

Magnolia, TX ***** 346-***-**** ********@*******.***

Bilingual: Spanish (Native) English (Advanced) U.S. Citizen INDUSTRIAL ENGINEER OPERATIONS & PROCESS IMPROVEMENT Industrial Engineer with extensive experience in operations management, manufacturing, and process optimization across the U.S. and Latin America. Proven ability to improve workflows, increase efficiency, manage teams, and oversee daily operations in fast-paced environments. Strong background in scheduling, quality control, vendor management, and continuous improvement.

CORE SKILLS

Process Improvement • Operations Management • Continuous Improvement • Workflow Optimization • Manufacturing Operations • Scheduling & Capacity Planning • Quality Control • Team Supervision • Vendor & Contract Management • Cost & Time Efficiency • Data-Driven Decision Making • Problem Solving PROFESSIONAL EXPERIENCE

Owner / Operations Manager – Cleaning Services Company (Self-Employed) United States (2023 – Present)

• Manage end-to-end operations for residential and commercial service accounts

• Designed and implemented standardized scheduling and workflow processes

• Prepare estimates, invoices, and manage billing and payment tracking

• Apply process-improvement principles to optimize labor allocation and service timelines

• Monitor quality control standards and customer satisfaction

• Train and supervise staff as needed

Administrative Manager – Salud y Naturaleza S. de R.L. Tegucigalpa, Honduras (2005 – 2023)

• Managed payroll, accounts payable, purchasing, and bank reconciliations

• Negotiated contracts and pricing with vendors and suppliers

• Supervised administrative staff and coordinated scheduling and customer service

• Supported budgeting, reporting, and operational planning

• Identified and implemented process improvements

Plant Manager – Aluminum Manufacturing Tegucigalpa, Honduras (2004 – 2005)

• Directed daily manufacturing operations for aluminum mold production

• Supervised production teams to meet quality, safety, and efficiency standards

• Coordinated production schedules, inventory, and equipment maintenance EDUCATION

Bachelor’s Degree in Industrial Engineering

Catholic University of Honduras — 2003

Official English translation available

Contact this candidate