Multifaceted Administrative and Customer Service Professional
Resume:
Heather Askew
Broken Arrow, OK
*******@*****.***
Willing to relocate: Anywhere
Work Experience
Trailing Document Specialist
Gateway First Bank - Jenks, OK
May 2021 to Present
In the role of trailing document specialist, my primary duty is to work closely with title companies and correspondent clients for the trailing documents (recorded mortgages/title policies) of closed home loans, file recorded document corrections with their respective county, and handle document transfers to the investors.
Delivery Driver/Billing Specialist
Boomer Solutions LLC - Tulsa, OK
April 2020 to March 2021
As a delivery driver for Boomer Solutions, it was my primary responsibility to ensure that medications ordered by long term care facilities, group homes and rehabilitation facilities were delivered in a prompt and courteous manner.
As a billing specialist it was my primary responsibility to keep accurate billing records for residents in long term care living facilities. I worked closely with insurance companies to get medications approved for payment on behalf of the patients.
Peer Recovery Support Specialist/Wellness Coach
Creoks Behavioral Health - Hulbert, OK
May 2019 to November 2019
In the role of Peer Recovery Support Specialist, it was my responsibility to share my personal experiences dealing trauma and being in recovery with all clients coming in for mental health services. While encouraging the clients to remain hopeful and giving them a listening ear that isn't bound by the restrictions of being a licensed therapist.
Front Desk Clerk II
Sequoyah Lodge/OTRD - Hulbert, OK
January 2019 to May 2019
As a front desk clerk, it was my primary responsibility to ensure that every guest had the best experience while visiting or staying at our facility. Answering multi line phones, taking reservations, processing incoming or outgoing guests from the lodge were some of my daily duties. I was also responsible for payment processing at time of check in or while creating reservations for guests.
Geology Technician II
Unit Petroleum Company - Tulsa, OK
June 2008 to October 2018
As a geology technician, my primary responsibilities were to provide geologist's with up to date well data and maintain an accurate map database, as well as, well files using multiple computer programs in conjunction with online resources. I also assisted the engineering department in providing well data for WI owners and for release to state agencies.
A personal achievement during my time with Unit, was the development and implementation of the electronic well file system and well log repository program the company now uses.
Education
Tulsa Community College
December 2013
Basic Petroleum for the Non-Geologist
Tulsa University
October 2012
High School Diploma
Coweta High School
May 1993
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