Residential Cleaning Professional with Customer Focus

Sommer Dines

Apple Valley, CA *****

*********@*****.***

+1-951-***-****

Willing to relocate to: Big Bear Lake, CA - Victorville, CA Work Experience

Airbnb Cleaner

gng vacation-Diamond Bar, CA

June 2025 to Present

• Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming

• Maintained high standards of cleanliness and hygiene in accordance with company policies and industry regulations

• Managed inventory of cleaning products and supplies, promptly restocking when necessary to avoid shortages

• Followed established protocols for handling hazardous materials, adhering to safety guidelines at all times

• Responded promptly to customer requests or complaints regarding cleanliness issues, resolving problems effectively

Airbnb Cleaner

QUALITY CLEANING SERVICE-Big Bear City, CA

October 2024 to Present

• Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming

• Maintained high standards of cleanliness and hygiene in accordance with company policies and industry regulations

• Managed inventory of cleaning products and supplies, promptly restocking when necessary to avoid shortages

• Maintained a positive attitude even during challenging situations while providing excellent customer service

House Cleaner

DoorMat Vacation Rentals-Big Bear City, CA

September 2022 to October 2023

• Managed and prioritized workload efficiently to ensure timely completion of cleaning assignments

• Collaborated with clients to understand their specific cleaning needs and preferences

• Completed deep-cleaning projects on a regular basis, such as carpet shampooing or window washing

• Worked independently with minimal supervision while maintaining a high level of productivity

• Trained and mentored new team members on proper cleaning techniques and company procedures Education

High school diploma

Conway High School-Conway, AR

Skills

• Organizational skills (7 years)

• Mentoring

• Hotel experience

• Laundry

• Floor care (10+ years)

• Cooking

• Communication skills (6 years)

• Disinfection Knowledge Attention to Detail

Inventory Replenishment Creative Thinking

Window Cleaning Conflict Resolution

• English

• Customer service

• Hotel housekeeping

• Time management (8 years)

• Cleaning

• Detailing (10+ years)

• Residential cleaning

• Mold remediation

• Driving

• Guest services

• Hospitality

• Sanitation

• Leadership

• Heavy lifting

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