Aspiring CIS Professional - IT Support & Security Focus
Resume:
Mekhi Domino
Mobile, Alabama • 562-***-**** • ***********@*****.***
Professional Summary
Motivated and tech-savvy Computer Information Systems major at the University of South Alabama, graduating May 2026, with a strong foundation in technical support, troubleshooting, data analytics, systems design, and IT infrastructure. CompTIA Security+ certified with proven success in resolving technical issues, optimizing system performance, and supporting users. Detail-oriented with a passion for solving complex problems and delivering high-quality support in a dynamic environment. Certifications
• CompTIA Security+ (SY0-701) – Earned 2025
Technical Skills
• Technical Support & Help Desk: Troubleshooting, Ticketing Systems (ServiceNow, Jira), Remote Assistance, Hardware & Software Configuration
• IT Infrastructure & Networking: Windows/Linux Diagnostics, Network Setup, VPN & Remote Management
• Database Management: SQL, Oracle, MySQL
• Programming: Python, Java, C#
• Business Intelligence & Analytics: Excel, Tableau, Power BI
• Project Management: Agile, Scrum Fundamentals
• ERP Systems: SAP
• Cybersecurity Fundamentals
• Microsoft Office Suite (Excel, Word, PowerPoint, Access) Projects & Experience
• Developed an ASP.NET Core MVC application using SQL Server database-first architecture. Led troubleshooting and performance optimization for backend data handling.
• Configured and deployed database solutions in academic IT lab environments, incorporating secure access and usability testing.
• Collaborated in cross-functional teams to diagnose system issues, design IT infrastructure plans, and present optimized solutions.
• Windjammers
Education
Bachelor of Science in Computer Information Systems University of South Alabama – Mobile, AL
Expected Graduation: May 2026
North Carolina Wesleyan University – Rocky Mount, NC (2021–2023)
• Dean’s List, Spring 2023
• National Honor Society
Navarre High School – Navarre, FL
High School Diploma, 2021
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