Experienced Administrative & Scheduling Coordinator
Resume:
Kels Baldwin
817-***-**** *******@*****.***
I have a passion for logistical work. I pride myself on my thorough communication skills and being a team player. I have 5 years and counting of administrative, communication, and scheduling experience.
Education and Skills
• Bachelor of Liberal Arts in Creative Writing
w/ minor in Anthropology grad 2020
• Proficient in Microsoft and Google Suite, Photoshop, Canva, Clip Studio Paint, scheduling software such as NexGen and Epic, and marketing platforms like MailChimp and Wordpress
• QPR Suicide Prevention Certified
Experience
[May 2022] – [Present]
Medical Office Receptionist Texas Health Physicians Group Coppell, TX
• Dual trained for both front office and back of house work such as greeting patients, scheduling appointments, filing insurance, and writing referral and medication refill requests
• Directing a high volume of calls from current and new patients, other departments/clinics/insurances/pharmacies and addressing patient concerns/complaints
• Handling HIPPA protected information and performing administrative tasks such as compiling information for statistical tracking and use. Filing insurance, referrals, and Good Faith Estimates
[August 2021] – [May 2022]
Call Center Representative Planned Parenthood of Greater Texas Dallas, TX
• Acting as the first point of contact for those contacting Planned Parenthood for the majority of Texas
• Directing a high volume of calls from current and new patients, other departments/clinics/insurances/pharmacies, and protesters
• Collecting health insurance and handling other HIPPA protected personal information
[August 2020] – [June 2021]
Administrative Assistant Dallas Whole Life Counseling Dallas, TX
• Bringing in 10-15 new patients per week
• Collecting back payments and running health insurance
• Clerical office work such as scheduling appointments, filing, answering phones, and managing the junior intern program
Refrences
• Caroline Aanstoos
Customer Service Agent at Dwarven Forge
****.********@*****.***
• Ash Spikes
Fine Arts Educator at Frisco ISD
***.*********@*****.***
Contact this candidate