Aspiring Cybersecurity Architect with Defense Focus

Brian Wade Sargent

*** ****** **. ** *********, TN 37323 423-***-**** *************@*****.***

Summary

Versatile IT professional with over 14 years of experience in IT operations and support. Looking to apply my strong technical foundation and proactive approach within a collaborative IT environment. My dedication to continuous learning extends to critical areas like cybersecurity, and I am eager to contribute to the successful implementation and maintenance of IT systems.

Skills

Microsoft Cloud Technologies: Entra ID (Azure AD), Microsoft 365 (Admin Center, Exchange Admin Center, SharePoint, OneDrive), Microsoft Defender, Microsoft Purview, Conditional Access Policies, Transport Rules, App Registrations.

Cybersecurity Tools & Platforms: RocketCyber, Datto EDR, Datto AV, SaaS Alerts, Email Filtering (Barracuda, Graphus, Mimecast, Proofpoint), Security Information and Event Management (SIEM) principles. Security Investigations & Response: Risky User Analysis, Malicious File Analysis, Breach Investigation, Incident Response, Phishing/Spoofing Analysis.

Identity & Access Management (IAM): Designed and implemented identity and access management solutions using Azure AD for enhanced security and user experience. Scripting & Automation: PowerShell, Python, SQL

Other: Troubleshooting, Technical Support, Documentation, Multi-Client Management Experience

NETWORK/SECURITY ANALYST KEYSTONE SOLUTIONS NOVEMBER 2024-PRESENT

· Managed and supported Microsoft cloud services for multiple clients, ensuring seamless operation and security across Entra ID, Microsoft 365, Exchange, SharePoint, and OneDrive.

· Led end-to-end cybersecurity investigations on risky users, leveraging Entra ID, Microsoft Defender, and Microsoft Purview to proactively identify and mitigate threats.

· Designed, implemented, and maintained Conditional Access policies in Entra ID to enforce strict security and compliance requirements.

· Effectively utilized RocketCyber and Datto EDR to triage and resolve security alerts, including in-depth analysis of potentially malicious files.

· Led and participated in full-scale breach investigations, including incident response, analysis, and comprehensive reporting.

· Expertly investigated and resolved email security incidents, including phishing and spoofing attacks, by leveraging Exchange Message Trace, email filters, and SPF/DKIM/DMARC analysis. Proactively enhanced threat prevention by developing and implementing comprehensive Microsoft Defender email policies and custom transport rules.

· Diagnosed and resolved Entra AD Connect synchronization issues, ensuring seamless identity management. SYSTEMS ANALYST/BUSINESS ANALYST LIFE CARE CENTERS OF AMERICA JUNE 2022-NOVEMBER 2024

· Administered the Enterprise Content Management application Perceptive Content, supporting the corporate office and users in over 200 locations.

· Led the reorganization and recreation of the knowledge base for Perceptive Content, resulting in an improvement in issue resolution time.

· Developed over 50 PowerShell, JavaScript, and SQL scripts/tools to enhance process efficiency and automate key tasks.

· Authored comprehensive business requirement documentation for several business applications. Collaborated with business sponsors to gather upgrade/change requirements, worked with developers to implement changes, tested updates in development environments, and ensured changes met sponsor criteria before production release.

SUPPORT SPECIALIST SYSTEMS SOLUTION INC. OCTOBER 2021-JUNE 2022

· Provided Tier I and II support for MSP's largest client, achieving a high customer satisfaction rate.

· Resolved hardware, software, and network issues.

· Managed and maintained Active Directory, Azure, and O365 environments, ensuring seamless user experiences for users in over 50 locations.

· Administered email and web security using Mimecast.

· Consistently a high performer on the team with ticket closures and top customer satisfaction scores.

· Developed PowerShell scripts to automate tasks for Active Directory, Azure AD, and O365, reducing manual effort. TECHNICAL SUPPORT ANALYST LIFE CARE CENTERS OF AMERICA JANUARY 2020-SEPTEMBER 2021

· Provided Tier II technical support for Life Care and Century Park facilities in 200+ locations.

· Resolved hardware, software, and network issues.

· Created and distributed PowerShell tools and modules, streamlining team processes and improving efficiency. IT COORDINATOR CENTER FOR SPORTS MEDICINE FEBRUARY 2012-JANUARY 2020

· Resolved hardware, software, and network issues.

· Administered mobile device management (MDM) systems, managing devices and ensuring data security.

· Managed KACE Systems Management Appliance, improving software deployment and inventory accuracy.

· Administered physical and virtual servers.

· Developed PowerShell scripts to automate various processes, including fully automating the onboarding process, saving 90% of the time typically required to set up new users.

· Conducted security and risk assessments, developed policies to prevent and manage IT security breaches, and ensured PHI protection in compliance with HIPAA standards. Military Service

UNITED STATES AIR FORCE 1998-2002

Education

BACHELOR OF SCIENCE MAY 2007 MOUNTAIN STATE UNIVERSITY

· Summa Cum Laude

· Major: Administration of Criminal Justice

Certifications/Training

● SECURITY+ COMPTIA 2024

● ISC2 CERTIFIED IN CYBERSECURITY 2024

● MICROSOFT 365 CERTIFIED: FUNDAMENTALS 2025

● MICROSOFT CERTIFIED: IDENTITY AND ACCESS ADMINISTRATOR ASSOCIATE 2025

● MICROSOFT 365 CERTIFIED: ADMINISTRATOR EXPERT 2025

● MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE SERVER 2012 2012

● GOOGLE CYBERSECURITY PROFESSIONAL CERTIFICATE COURSERA 2024

● INFOSEC CYBER THREAT HUNTING CERTIFICATE COURSERA 2024 Page 2

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