IT Project Analyst - Automation, Analytics, Stakeholder Delivery

Sara Varela

Boston, MA +1-857-***-**** **************@*****.***

Professional Summary

IT Project Manager with a background in Computer Science and AI, currently pursuing a master's in project management. Experienced in leading cross-functional teams, applying Agile and Scrum frameworks, and optimizing IT systems to enhance performance and client outcomes. Skilled in data analytics, stakeholder communication, and delivering projects on time and within scope.

Experience

Morais Legacy Canton, MA

Consultant December 2023 to July 2024

A real estate agency, specializing in residential and commercial property

• Oversaw the planning and execution of digital marketing projects, ensuring timely content delivery aligned with business and marketing objectives.

• Coordinated cross-functional teams to optimize digital campaigns, streamline workflows, and improve project turnaround efficiency.

• Applied data-driven insights to enhance ad performance and strengthen brand visibility across multiple platforms Century 21 Real Estate Portugal

Software House Manager July 2023 to September 2023 An American Real Estate agent franchise company

• IT restructuring initiatives across Portugal and Spain, collaborating with senior management to redesign workflows, reporting structures, and technology governance.

• Established clear project goals, policies, and performance metrics to ensure prompt delivery and alignment with organizational objectives.

• Oversaw procurement and implementation of new software systems, improving operational efficiency and user adoption.

• Managed and delegated tasks to multidisciplinary teams, fostering accountability and productivity across departments DevTrust Cape Verde

Business Analyst February 2023 to July 2023

Cape Verdean strategic IT consulting company, specialized in supporting organizations in identifying and implementing technologies

• Acting as Scrum Master for Unitel T+, the largest telecommunications organization in Cape Verde, assisted in IT department restructuring using Azure Boards (DevOps).

• Led daily Scrum and Agile sprints, tracking team performance and development dynamics.

• Used intelligent systems (e.g., GeekBot) to automate routines and streamline IT workflows Business Analyst & SCRUM MASTER June 2018 to August 2021

• Captured and communicated business goals, challenges, and requirements to stakeholders and cross-functional teams.

• Prepared business requirements, documented ‘As-Is’ and ‘To-Be’ processes, and delivered process flows to support system and technology development.

• Identified gaps between business needs and design solutions, recommending improvements to enhance functionality.

• Analyzed and optimized processes to increase efficiency and reduce costs.

• Supported project management activities, including progress tracking, reporting, and quality assurance, while acting as a liaison between stakeholders, developers, testers, and implementation teams. iFome Cape Verde

Founder, CTIO & Business Analyst November 2017 to December 2022 E-commerce and delivery platform in Cape Verde

• Acting upon the needs gap, established Cape Verde's first ever e-commerce delivery service

• Created partnerships with pharmacies, restaurants, grocers, and a variety of retail establishments to deliver their products to consumers

• Acting as Project Manager, hired a tech consulting company to build four platforms

• Hired and trained customer service representatives, marketing team, drivers and business development

• Grew employees from zero to 30

• Identified market trends and opportunities for growth, leveraging data-driven insights to drive business decisions.

• Cultivated relationships with key decision-makers in target accounts to drive sales growth. Education

Wentworth Institute of Technology Boston, MA

Master of Science (M.S.): Project Management April 2026 Relevant Courses: Agile Project Management · Project Scheduling & Cost Planning · Risk Management · Global & Virtual Project Management · Portfolio & Program Management

University of Sussex Brighton, England

Bsc: Computer Science and Artificial Intelligence July 2016 Relevant Courses: Data Structures & Algorithms • Software Engineering • Applied Machine Learning • Computer Systems • Human-Computer Interaction • Professional Skills

Core Competencies

Agile & Project Management tools: Trello, Jira, Microsoft Project, Basecamp, Click up, Monday.com, Agile (Scrum, Kanban, Sprint Planning, Backlog Management)

Business Analytics: Power BI, Tableau, Excel/Google Sheets, Jira IT Team coordination: Trello, Slack, Jira

Business Strategy: CRM tools

Leadership & Team Collaboration: Microsoft 365, Zoom, Google Meet Languages: English (Fluent), Portuguese (Native), Spanish (Intermediate) Accomplishments

Featured by Forbes Africa as one of the most promising entrepreneurs for innovation and leadership. Selected by the U.S. Embassy in Cabo Verde to represent the country in the U.S. Department of State program “Entrepreneurship as the Engine of Prosperity and Stability.”

iFome — recognized as the “Most Innovative Company in Cabo Verde” for pioneering a tech-driven food delivery platform

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