Operations and Customer Service Professional
Resume:
MELISSA RIVERS
CUSTOMER SERVICE SPECIALIST
Contact
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Objective
To work with a company that allows growth and a company that can I can grow with
Education
Finney high school 172000 south Hampton Detroit Michigan
Wayne community college 9401 east warren Detroit Michigan
Experience
SEPTEMBER 4 2025 -DECEMBER 31 2025
REMOTE GATE ASSITANCE • SUPPORTING THOUSANDS OF DRIVERS ACROSS THE COUNTRY USING A 2 WAY RADIO/AUDIO COMMUNICATION PROVIDING UPDATES TO DRIVERS TAKING ROUGHLY 300 CALLS A DAY VERY TECH SAVVY WITH THE ABILITY TO EARN • AMAZON 8600 SCIENCE DRIVE TEMPE AZ
JANUARY 10 2023 –SEPTEMBER 1 2025
ASSITANT BAKERY MANGER • PRPARING BAKERY ORDERS, SCHEDULING, LEADING A CREW OF 8 MONTHLY INVENTORY STOCKING AND METRICS• SPROUTS FARMERS MARKET 3675 RAY RD PHOENIX AZ
NOVEMBER 4 2017 –JANUARY 3 2023
CUSTOMER SERVICE AGENT • TAKING OVER 500 CALLS A DAY ASSISTING CUSTOMERS WITH PAYMENTS, HELPING WITH EXTENSIONS, SETTING UP PAYMENT ARRANGEMNTS, PROVIDING EDUCATION ON CUSTOMERS LOANS • SANTANDER CONSUMERS 1400 S SOUTHERN AVE TEMPE AZ
MY RESPONSILBILITIES INCLUDED MAKING SURE ALL MY JOB ASSIGNMENTS WERE COMPLETED
Communication
IM VERY SEASONED IN CUSTOMER SERVICE IM VERYN CONFIDENT IN MY WORK ETHICS, VERY GROUNDED AND RELIABLE
References
[Available upon request.]
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