GLADNESS KEITUMETSE MASHILE
********.*******@******.***
Pretoria East, Greencreek Lifestyle Estate,0184
www.linkedin.com/in/gladness-keitumetse-mashile-47a040228
South African
1999/11/05
Driving License: Yes
PROFILE
Recent graduate with a Bachelor of Computer and Information Sciences in Application Development, passionate about data analysis, problem-solving, and uncovering insights through data. Skilled in database management, programming, IT project execution, developing innovative technologies, and creating user-friendly UI/UX designs across various platforms. Known for being a fast learner and collaborative team player, with a growing interest in business intelligence and cybersecurity.
Mission Statement
My mission is to contribute to the success of any Information Technology team by:
Enhancing team performance through automation to streamline workflows and increase efficiency.
Delivering high-quality products on time by applying strong problem-solving and development skills.
Ensuring cost-effective solutions that align with business goals and add measurable value.
With a strong foundation in application development, a keen eye for UI/UX, and a commitment to continuous learning, I am confident that my skills will add value to any forward-thinking IT organization.
EDUCATION
The IIE's Varsity College, DISD (Diploma in Information Technology in Software Development) Feb 2019 - Nov 2021
Relevant modules include:
Programming, IT project management, System Analysis and design, Information Security, Web development, Open-source coding, Database Intermediate, Work Integrated Learning.
Bachelor of Computer and Information Sciences in Application Development. Feb 2022-Nov 2024
Relevant modules included:
Advanced Databases, Cloud Development A&B, Application Development Security, Introduction to Research, IT Project Management, Mathematical Principles for Computer Science, Open-Source Coding (Intermediate), Programming, Work Integrated Learning 3
Hoerskool Pretoria-Wes Jan 2013-Dec 2017
National Senior Certificate (Matric
Subjects: Mathematics, English, Afrikaans, Life Orientation, Business Studies, Computer Applications Technology
TECHNICAL SKILLS
Data Analysis
SQL, Excel (Pivot Tables, VLOOKUP) Power BI (basic)
Programming
Java, C#, C++, HTML/CSS, JavaScript, Python (Beginner)
Database Management
MySQL, Advanced Databases
Cloud and Security
Cloud Development (Azure basics) App Security
Office Tools
Microsoft 365, Google Workspace
WORK EXPERIENCE
IT internship at Akani Retirement Fund Administrators:
Roles:
Technical services
a. Hardware Support: Troubleshooting desktops, laptops, printers, scanners.
-Setting up and configuring workstations and peripheral devices.
b. Software Support: installing and configuring OS (Windows, macOS, Linux).
- Supporting standard office applications (Microsoft 365, Google Workspace).
- Troubleshooting software errors, patching systems, and updates.
c. Network Support: Basic network troubleshooting (LAN/WAN, Wi-Fi, routers/switches).
- IP addressing and DNS/DHCP configuration.
-VPN setup and support for remote users.
d. System Administration (Entry-Level): Managing user accounts in Active Directory.
-Password resets, permission changes.
PERSONAL ACHIEVEMENTS
Awarded a trophy for best junior hockey player whilst at Hoerskool Pretoria Wes in 2015.
Consistently completed academic projects ahead of deadlines