Sales-Driven Retail Associate with Customer Focus

PERSONAL PROFILE

Maje Abla Manisha Messie

****- **** ********* **** ******

High school diploma

Location: 2200 Wakefield Pines Dr, Raleigh, NC 27614 APRIL 2023- NOVEMBER 2025

MARCH 2022- JANURAY 2023

Collaborated with team members to consistently meet daily productivity targets and deadlines

Followed established safety protocols while operating material-handling equipment, including pallet jacks and hand trucks

Scanned, labeled, and organized packages to ensure accurate tracking and timely delivery

Engaged customers by identifying their needs and recommending appropriate products to drive sales and improve satisfaction

Addressed customer questions and concerns with friendly, knowledgeable, and solution-focused service

Gathered customer feedback and conducted post-sale follow-ups to support sales strategies and encourage repeat business

TARGET ASSOCIATE

BEST BUY SALES ADVISOR

SEPTEMBER 2021-FEBRUARY 2022

Operated cash register and POS system to accurately process cash, check, and credit card transactions

Used suggestive selling techniques and product knowledge to promote add- on sales and current store promotions

Learned responsibilities of multiple departments to provide coverage and ensure smooth store operations

KHOLS SEASONAL CASHIER

English Fluent

Speaking, reading, and writing

Computer Proficiency: Windows, macOS, and Linux operating systems Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook Data Entry: Fast and accurate data entry with strong attention to detail Sales Experience: Customer engagement, upselling, and sales support Sales Strategies: Promoting products and services to increase revenue Issue Resolution: Handling customer concerns and finding effective solutions

Customer Service: Providing friendly, professional support in fast-paced environments

Babysitting: Provided responsible childcare by supervising children, ensuring safety, and maintaining structured routines Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences, and team collaboration. EXPERIENCE

EDUCATION

LANGUAGES

SKILLS

919-***-**** **************@*****.***

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