Senior IT Project Manager with Data Center Expertise

CHARLES CARR

Senior Project Manager

253-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Accomplished professional military veteran with experience leading high-performing teams and extensive experience in budgeting, timeline coordination, and risk management. Over 10+ years’ experience leading data center builds, server migrations, and infrastructure expansions. Proficient in SAFe, Agile View, and Jira with a proven record delivering multimillion-dollar, high-availability environments. Skilled in cross-functional leadership vendor oversight, risk management, and end-to-end project delivery from design through commissioning.

EXPERIENCE

Vice President, Network Services Solutions

Bank of America - October 2024 – Present

Charlotte, NC

Directed the delivery of Tier III & Tier IV data centers, with project values from $30M-$160M.

Drove Agile/SAFe ceremonies (PI planning, sprint reviews, retros) using Jira for roadmap, epics/stories and dependency tracking.

Coordinated engineering, construction, MEP, IT, Wireless, Voice and security teams to keep builds on schedule and within budget.

Oversaw vendor contracts, RFPs, and change management; reduced design-update cycle time by 30% via Agile workflow improvements.

Managed commissioning and turnover to operations ensuring compliance with safety, regulatory, and technical standards.

Business Consultant, Elyte Logistics - January 2024 – June 2024 (Contract)

Charlotte, NC

Spearheaded operational process analysis across diverse departments including logistics and supply chain, implementing initiatives that significantly enhanced efficiency and reduced operational costs.

Senior Project Manager, Bank of America - February 2023 - November 2023 (Contract)

Charlotte, NC

•Directed and consulted on a critical large-scale server Cost-Time Investment (CTI) projects.

•Managed sprints, backlog priorities, and reporting via Jira/Confluence

• Oversaw the infrastructure delivery of (Network, Computer, Storage, Cloud & Grid servers).

Chief Compliance Officer, Mainline Health Systems - October 2021 - October 2022 (Contract)

Monticello, AR

•Consulted, developed, and implemented control policies to mitigate risks.

•Assisted with updating hospital medical records by implementing the EPIC EHR system.

•Oversaw all aspects of compliance for 20 health care centers, human resource activities, and retention and recruitment.

•Organized and led weekly board meetings with C-suite members and stakeholders to discuss status and potential or emerging risks.

Project Manager PMO, Compliance, Coordinated Care (Centene) - August 2018 - October 2021

Tacoma, WA

•Spearheaded hardware and software upgrades, particularly within customer service, to ensure the team had access to the most current and efficient technologies.

•Initiated and drove the creation of a Project Management Office (PMO), establishing a framework for consistent project oversight and weekly meetings, and Improved PMO workflows.

•Led diverse projects aimed at process improvement and regulatory compliance, ensuring operational efficiency and adherence.

Project Manager, Expeditors International - June 2014 - August 2018

Seattle, WA

•Directed the global consolidation of 190 data centers, showcasing robust operational integration and M&A project leadership.

•Developed comprehensive project scopes and facilitated kickoff meetings to ensure clear understanding and alignment across all stakeholders, guaranteeing smooth project execution.

•Directed cross-functional teams, including cell and voice teams, in the execution of critical network infrastructure projects, ensuring tasks were delegated effectively.

•Tracked risks, issues, and schedule dependencies.

•Played a pivotal role in supply chain project management from conceptualization to completion.

EDUCATION

Bachelor of Arts in Business Administration

Langston University, Langston, OK

Bachelor of Science in Project Management

ITT Technical Institute, Seattle, WA

Associates of Applied Science in Network System Administration

ITT Technical Institute, Seattle, WA

Military Background

•U.S. Air Force – Honorable Discharge – Top Secret Clearance

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