Salesforce Developer - SDLC - Integrations Expert

ABILASH SENTHILKUMAR

Austin, TX – ***** 980-***-**** *********@*****.*** www.linkedin.com/in/abilashsenthilkumar SALESFORCE CERTIFIED PLATFORM DEVELOPER I & 2 / APP BUILDER EXECUTIVE PROFILE

Results-oriented Salesforce Developer with 8+ years of experience across Salesforce CRM and Oracle ERP platforms. Proven success in designing, developing, and integrating scalable Salesforce solutions in both federal and state-level environments. Strong background in end-to-end project delivery across SDLC, with a focus on cross-functional collaboration, regulatory compliance, and process optimization. Core Competencies:

• Proficient in Apex Classes, Visual-force, Aura/Lightning Web Components.

• Experienced in integrating Salesforce with external systems using RESTful/SOAP APIs, MuleSoft, and event- driven architecture.

• Leveraged Change Data Capture (CDC) and Platform Events to create real-time integrations that synchronize data efficiently.

• Designed CRM Analytics dashboards for executive reporting on "Feel The Love" program metrics.

• Conducted thorough code reviews to ensure adherence to coding standards and best practices. Salesforce Administration:

• Proficient in user management, profiles, roles, permission sets, reports, and dashboard creation.

• Skilled in migration tools such as Force.com IDE, change set migration, and configuration management. Problem-Solving and Project Management:

• Strong problem-solving skills for troubleshooting and optimizing Salesforce applications.

• Proficient with project management systems like Asana, Monday.com, Smart-sheet and Jira for workflow optimization and task tracking.

CRM Platform: Salesforce CRM Analytics, Experience Cloud, Sales/Service Cloud, Health Cloud,Data Cloud Oracle ERP Expertise:

Designed end-to-end COA and Primary Ledger Setup in Oracle EBS R12 for Motorola, implementing automated monitoring systems that reduced manual effort by 65%, saving 360 hours per year. Skilled in General Ledger (GL), Account Payables (AP), Fixed Assets (FA), Account Receivables (AR), and i-Expenses using R12 Oracle E-Business Suite.

AREA OF EXPERTISE

Salesforce: Flows, Apex Triggers, Apex Classes, Field Service Lightning,Customer and partner communities, CPQ,WorkBench,VS code

Integration tools: Mulesoft, Jitterbit, Custom SOAP & REST API, Postman,ETL,Conga Composer,OAUTH2 Languages: Apex, Visual-force, Javascript, Lightning components (Aura & LWC), HTML, CSS Other tools: Dataloader, Salesforce Inspector, TOAD, SQL*Loader, PL/SQL developer Query Languages: SOQL/SOSL, SQL CI tools: GIT, GitHub DevOps CI/CD tools: GearSet,Copado

Accounting Packages: MS Office Suite MS Word MS Excel PM tools: Monday.com/Asana Software: MS Project ERP Oracle Financials R12/11i(GL; AP; AR) SALESFORCE CERTIFICATION

Salesforce Certified Platform Developer 1 & 2

Salesforce App builder /Salesforce Certified Administrator /Salesforce Certified AI Associate EDUCATION

University of Texas Arlington, TX

MS in Engineering Management (GPA: 3.5/4) Jan 2019 – May 2020 Bannari Amman Institute of Technology (Autonomous University) India, Chennai Bachelor of Engineering in Mechanical Engineering (GPA: 3.57/4) Mar 2012-2016 PROFESSIONAL EXPERIENCE

Ventas Consulting LLC - Client (Lennox / Austin Film Society / ADP / Texas Health & Services / Mandt / Texas Veteran Commission)

Austin, TX

Role: Senior Salesforce Developer Oct 2021 - Present

Led the end-to-end development and deployment of a Reservation Management System for equipment pickup and return, migrating the platform to Salesforce Experience Cloud. Utilized Lightning Web Components and Flows to create a user-friendly, self-service portal, enhancing operational efficiency and user engagement.

Used Data Cloud to unify customer profiles across disconnected sources (e.g., Service Cloud, Marketing Cloud, and external HVAC product databases

Replaced the outdated order management system used in the Oracle legacy Net Viewer system with a streamlined and efficient Salesforce solution, resulting in improved order processing and enhanced customer satisfaction.

Developed and implemented REST API integrations between Salesforce and Oracle ERP to enable real-time currency data synchronization, ensuring accurate financial transactions and reporting.

Designed and executed intricate integrations with various third-party systems utilizing REST/SOAP APIs, middleware, and event-driven architecture. These integrations enhanced data exchange and system interoperability, resulting in smoother business operations.

Successfully integrated Salesforce with Oracle ERP using REST API to fetch currency data from an external system and update the Salesforce currency object in real-time. This integration facilitated accurate financial transactions and reporting within the Salesforce platform.

Built advanced Lightning components, including a custom project lifecycle automation tool and a dynamic report builder for Experience Cloud portals.

Created multi-level dashboards used by leadership to track field performance and program impact (“Feel The Love” nominations vs. installations)

Developed custom Lightning modules for the Mandt E-Learning platform, improving user engagement and streamlining learning processes.

Key Projects:

Successfully integrated Salesforce with SAP using Mulesoft Anypoint Platform to automate the generation of reports for Orders, Invoices, and Shipments, enhancing operational efficiency and data accuracy.

Architected and implemented a Salesforce Experience Cloud portal for Lennox's "Feel the Love" initiative, utilizing LWC, Aura components, Visual-force pages, and Flows to facilitate community submissions and streamlining the selection process for HVAC system recipients

Integrated Google API services excluding in-house geolocation, reduced company expenses through optimized subscription management, and developed a custom login system for portal users utilizing LWC.

SalesRep Announcement Popup-Page: Implemented a SalesRep Announcement Popup-Page on the Sales Community using Lightning Web Components (LWC), enhancing communication and engagement among sales representatives.

Meraki Solar LLC: (Full-time) Pensacola, FL

Role: Salesforce Functional Developer 10/2020 - 10/2021

Collaborated with project management teams to align sales processes and ensure effective communication of project status and issues, facilitating smooth project execution and stakeholder satisfaction.

Analyzed business requirements and designed complex workflow rules, data validations, and triggers within Salesforce, optimizing business processes and driving operational efficiency.

Provided daily administration and support for Salesforce, managing user setups, profiles, roles, and customizations of objects, fields, record types, page layouts, validations, reports, and dashboards.

Led the testing process for Salesforce solutions, including developing test plans, creating test cases, and establishing testing protocols and environments, ensuring the reliability and quality of implementations. MOTOROLA SOLUTIONS Chennai, India

Role: Salesforce developer/admin 05/2016 -12/2018

Experience in activities related to SFDC setup, Configuration, Customization, Administration, Data Migration, and Deployment of applications from sandbox to live environment

Worked in an agile-based scrum model, managed and coordinated with offshore teams, and got the user stories delivered to the client on time within the sprints.

Design and development of writing insert/update triggers using APEX. Design and development of Scheduled Batch Apex Classes

Developed Apex Classes, Apex Triggers, Custom Controllers, and Controller Extensions

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