F&B Associate with Luxury Guest Service Expertise
Resume:
Goa – ****** +91-930**-*****
****************@*****.***
SAURABH
RATHOD
PROFESSIONAL SUMMARY
Guest-focused hospitality professional experienced in luxury 5-star environments. Skilled in F&B; operations, in-room dining, VIP handling, and delivering seamless guest experiences with professionalism and care.
POS & Billing Systems
HACCP & Safety Standards
Menu Knowledge &
Upselling
Active Listening & Guest
Handling
SKILLS
English, Hindi, Marathi,
Konkani
LANGUAGE
EDUCATION
Diploma in Hotel
Management & Catering
Technology (2022) •
Higher Secondary School
– Pernem Goa (2021) •
Shree Bhagwati High
School – Pernem Goa
(2019)
EXPERIENCE
Guest Service Associate – Ronil Goa (JDV by Hyatt)
(Apr 2025 – Present)
PROFESSIONAL EXPERIENCE
Manage in-room dining orders, billing, and guest
interactions.
Coordinate with chefs for timely and high-quality
service.
Handle VIP requests, dietary needs, and special
arrangements.
Achieved HyStar Gold – Q2 2025.
Taj Yeshwanthpur, Bangalore (Mar 2023 – Oct 2024
FOOD & BEVERAGE ASSOCIATE
Delivered service aligned with Taj luxury standards. Managed seating, order taking, and service accuracy Resolved complaints with professionalism and
empathy.
Handled VIP dining experiences and billing operations. CORE COMPETENCIES
Guest Relations & Service Excellence
In-Room Dining & VIP Handling • Food & Beverage
Operations
Complaint Resolution & Service Recovery
Time Management & Multitasking
Cross-Department Coordination • Professional
Grooming & Etiquette
English, Hindi, Marathi, Konkani
LANGUAGE
EDUCATION
Diploma in Hotel Management &
Catering Technology (2022) • Higher
Secondary School – Pernem Goa
(2021) • Shree Bhagwati High School –
Pernem Goa (2019)
PROFESSIONAL EXPERIENCE
(CONTINUED)
Trainee – Le Meridien Goa (May 2022 – Nov 2022)
Completed rotational training across departments.
Built strong foundation in hotel operations and guest interaction.
Developed adaptability and teamwork skills.
Contact this candidate