AISHWARYA WALHEKAR
+1-213-***-**** **.***********@*****.*** LinkedIn Salt Lake City UT
PROFESSIONAL SUMMARY
Business Systems Analyst with 6+ years of experience delivering data-driven analytics and enterprise systems across banking, government, education, and financial services. Strong background in business intelligence, requirements gathering, functional specifications, UAT, and system integrations using SQL, Snowflake, Power BI, and Agile methodologies. PMP and CSPO certified. WORK EXPERIENCE
Lead Business Systems Analyst, Truist Bank, Los Angeles, California Feb 2025 - Present
• Evaluated banking workflows and enterprise systems to identify inefficiencies, recommending process improvements that ensured 100% regulatory compliance and reduced operational risk.
• Translated 15+ business requirements per month into detailed functional specifications and system configurations, enhancing scope clarity and cross-functional delivery timelines.
• Led data profiling and source-to-target data flows to maintain data integrity across multiple enterprise systems, and developed SQL queries and Power BI dashboards to monitor KPIs and operational trends.
• Designed and optimized ETL workflows consolidating data from core banking, ERP, and third-party systems to improve reporting accuracy and consistency.
Business Systems Analyst (Data), LAUSD, Los Angeles, California Aug 2024- Feb 2025
• Resolved production issues and system performance optimizations for cloud-based platforms in collaboration with engineering teams.
• Orchestrated data mapping and transformation for Snowflake data warehouse, leveraging SQL to extract, cleanse, and align data, achieving a 98% data migration success rate.
• Partnered with SMEs to gather requirements and implement data validation rules, strengthening data integrity and elevating data quality scores by 80%.
• Formulated high-level business objectives into 6–8 epics and user stories, ensuring engineering alignment and traceability while accelerating roadmap delivery by 7%.
Business Systems Analyst, University of Utah, Salt Lake City, Utah Aug 2023- Jul 2024
• Optimized admissions workflows in Salesforce, reducing application processing time by 35%, improving operational visibility.
• Maintained compliance documentation for 600+ international students, ensuring data integrity and audit readiness across enterprise systems.
Business Systems Analyst, Neha Nitin Gujare Taxation and Allied Services, Mumbai, India Mar 2020- Jul 2022
• Mapped business workflows into integration use cases, source-to-target data flows, and interface specifications, collaborating with solution architects and developers to design scalable, secure, and compliant integration solutions.
• Authored clear, testable user stories and acceptance criteria for integration features in JIRA and Confluence, partnering with product owners, developers, and QA teams to ensure iterative delivery.
• Validated go-live readiness through cutover planning, data migration verification, and post-deployment validation to ensure production stability.
Business Systems Analyst, Vimal Intertrade Pvt Ltd, Mumbai, India Aug 2018- Mar 2020
• Drove functional validation during SIT and UAT phases, ensuring solutions met business and design requirements, reducing post-release defects by 15%.
• Facilitated Agile ceremonies including daily stand-ups and sprint planning, achieving a 90% user story completion rate per sprint and reducing preparation time by 20%.
• Defined project scope, objectives, and deliverables aligned with business goals and technical feasibility, delivering workshops, demos, and executive briefings to drive stakeholder alignment. Business Systems Analyst, Pidilite Industries, Mumbai, India Mar 2017- May 2017
• Refined 150+ user stories and acceptance criteria with cross-functional teams, reducing post-launch defects by 75%. TECHNICAL SKILLS
Business Analysis: Requirements Gathering (BRD, FRD, TRD), Stakeholder Management, UAT, Process Mapping (BPMN) Agile & SDLC: User Stories, Backlog Management, Scrum, Kanban, Waterfall, STLC, ITIL Data & Analytics: SQL, Snowflake, Power BI, Tableau, Reporting, Data Validation, Python Tools: JIRA, Confluence, Azure DevOps, ServiceNow, Smartsheet, TFS Platforms: AWS, ERP, SAP, Oracle, APIs, Kubernetes Government & Compliance: SOX Controls, Data Governance, Access Controls Design Tools: Lucidchart, Draw.io, Microsoft Visio, Balsamiq, Figma EDUCATION
University of Utah, Master of Science in Information Systems (STEM) Aug 2023 PES University (India) & IUP(USA) -Collaboration Program, Master in Business Administration May 2018 University of Mumbai, Bachelor of Commerce in Finance and Accounting April 2016