Global HR Partner and Transformation Expert
Resume:
MPHOYAONE KRUGER
HUMAN RESOURCES PROFESSIONAL
CONTACT
267-******** or 73001035
***********@*****.***
PROFILE
Diplomatic, objective Human Capital professional with 10+ years in large organizations
(Employee Relations, Performance Management, Wellness and Counseling, Vendor Management/Relations, Training, Recruitment, HRIS, Organizational Development, Compensation) of HR experience dedicated to promoting a positive, productive work environment for management and staff. Experience working in complex environments which require a high degree of pressure, confidentiality, discretion and diplomacy. SKILLS
EMPLOYEE EXPERIENCE
BUSINESS ACUMEN
ACTION ORIENTATION
MICROSOFT 365
ANALYSIS & ATTENTION TO
DETAIL
EXCELLENT INTERPERSONAL
SKILLS
VERBAL & WRITTEN COMMS
HR METRICS
PROFICIENCY IN LABOUR LAWS
ARTIFICIAL INTELLIGENCE FOR
BUSINESS
HR TRANSFORMATION
DIGITAL HR
EXPERIENCE
Botswana Telecommunications
Corporation Limited
Human Resources Business Partner
November 2023 – to date
Serve as a strategic HR consultant to Executive Management and Heads of Department, providing expert guidance on all Human Resources matters. Lead and support key Organisational Development (OD) initiatives, including culture transformation, organisational diagnostics, change management, capability building, and alignment of structures and processes to business strategy.
Drive proactive and responsive Employee Relations (ER) by advising management on the interpretation and application of HR policies, addressing workplace misconduct, facilitating conflict resolution, managing disciplinary and grievance processes, and ensuring fair, consistent, and legally compliant people-practices. Work closely with leadership to anticipate HR-related risks, recommend solutions within the HR policy framework, and create a high-performance, engaged, and compliant work environment.
First National Bank Botswana (Africa)
Human Capital Coordinator
August 2018 – Sept 2021
Supported the coordination of the Human Capital strategy of the business and HC Agenda that supports the overall business strategy through an alignment of business objectives with Human Capital initiatives and solutions for the business. Supported as EDUCATION
North West University
2001 - 2005
Bachelor of Admin in Human Resources
Management
Global Skill Dev Council
(GSDC)
Oct 2024
Certified HR Business Partner Certification
REFEREES
Botswana Telecoms Corporation
Luka Disho
Chief Human Capital Officer
******@***.**
First National Bank Botswana
Bonang Kwape
Former HR Director
******@*****.***
Botswana Power Corporation
Rita N. Chikanda
Former HR Manager
*********@*****.***
well as coached line managers within designated client group both on all employee relations issues and on general operational HR issues. Delivered HR expertise for 300+ employees in the areas of people strategies; recruitment, talent planning & Management, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR policies.
Botswana Power Corporation
HR Information Systems Analyst
August 2015 to July 2018
Translated business objectives into system requirements and implementing these. This involved optimizing the efficiency or user experience of the SAP HRIS. I was also the go-to subject matter expert for the HR system used in the organization and worked with SAP HC Specialist to optimize HRIS configuration. I was among the team which successfully implemented SAP Organizational Management Module and successfully implemented work schedules for different SBUs. Senior HR Officer
August 2012 to July 2015
Delivered HR expertise for 200+ employees in the areas of people strategies, talent planning, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR policies. Sbrana Psychiatric Hospital
Chief Admin Officer - HR
2009 - 2012
Provided guidance, analysis and implementation of Human Resources policy and procedure for 400+ employees aligned with the Ministry of Health Senior Admin Officer / Admin Officer - HR
2006 - 2009
Provided administrative support service in relation to Human Resource Management, involving recruitment, benefits administration, and implementation of company’s first HRIS technology.
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