Operations and Customer Service Leader with Management Experience
Resume:
Kaylen Blood
Little Rock, AR *****
**************@*****.***
Willing to Relocate: Anywhere
Objective
Motivated professional with extensive experience in management and customer service, seeking to leverage strong administrative skills in a challenging new role. Skills
• Administrative Skills: Proficient in budgeting, scheduling, and inventory management. Leadership & Management: 5 years of experience managing teams effectively. Customer Service Excellence: 7 years in customer-facing roles, adept at issue resolution. Communication: Strong interpersonal skills and emotional intelligence. Organizational Skills: Proven ability to maintain accurate records and prioritize tasks efficiently. Work Experience
Assistant Manager
Domino's - Little Rock, AR
February 2025 - Present
• Oversee daily operations, manage staff, and ensure compliance with administrative procedures.
• Implement training programs and assist in budgeting, enhancing operational efficiency.
• Resolve customer complaints and feedback, maintaining high levels of satisfaction.
Shift Manager
Taco Bell - Little Rock, AR
January 2023 - March 2025
• Supervised team members and managed shift operations, focusing on administrative tasks such as scheduling and inventory management.
• Analyzed sales data to identify trends and improve service delivery. Courtesy Clerk
Love's Travel Stops & Country Stores - Little Rock, AR March 2022 - December 2022
• Provided exceptional customer service while managing cash handling and store operations.
• Assisted in maintaining organized records and inventory levels. Sales Associate/Customer Service Representative
Family Dollar - North Little Rock, AR
December 2016 - April 2018
• Delivered outstanding customer service and maintained store organization.
• Managed transactions accurately and contributed to administrative tasks, including stock management and sales reporting.
Education
Bachelor of Science- Criminal Justice
University of Phoenix - Online Campus (Expected March 2027) Associate's Degree-General Studies
Arkansas Baptist College (May 2019)
Certifications
• Certified Medical Assistant
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