CCTV Design, Installation & Support Specialist

Hariram Choudhary

Mobile: 800-***-****

E-Mail: **********@*****.***

I am Seeking assignments in CCTV Surveillance / Installation & Designing of CCTV System, Server, Storage, CVR Devises /Access Control Boom Barrier, Flap barrier, DFMD, Baggage Scanner/Alarm System wired and wireless / Manage Hikvision Smart Interactive Panel /Digital Signage Manage All Switches and Technical Staff /Operations/Product Training /support to SI/ Customer/Manage All CCTV and NON CCTV Products

PROFESSIONAL SNAPSHOT

Over 15 years of experience:- In Designing, Installation & Commissioning, Operations & Maintenance of CCTV Systems and System Administration, handling clients over (DVR, NVR, PTZ, NAS, SAN, IP camera, Biometrics,Alarm System,VDP, Access Controls and other Surveillance products.

Hikvision Smart interactive Panel (white Board), Digital Signage

Currently associated Prama HIKVISION (I) Pvt Ltd as Senior Technical Support & Deployment Gained experience in improving the designing and Maintenance Security product and ensuring delivery of high standard of customer service.

Well versed in installation, administration and maintenance of LAN/WAN, analysis of Video telephone, security, Technical management, and other services.

A team player with good communication, relationship management, interpersonal, analytical and problem- solving skills.

PROFICIENCY FORTE

Networking:-

Planning, designing, installing and configuring LAN/WAN/RF Devises Redundancy protocols parameters.

Troubleshooting networking problems to ensure minimum downtime and maximum availability of network.

Assigning user nodes to various devices installed and networked, handling allocation and protection of user rights, as per company's policies.

Troubleshooting all type products

Systems Administration:-

Installation and upgrading, Configuring Desktop & Network Environment, creating & managing users- groups account, Configuring and managing Disks.

Ensuring smooth running of computer systems, complete networking (LAN/WAN) as well as other peripherals to achieve uninterrupted work conditions. Technical Support:-

Ensuring maintenance of complete Data network, inclusive of performance monitoring, day to day network operations, preventive & corrective maintenance.

Addressing all security related aspects and implementing necessary security devices / software.

Support to engineer for configuration of DVR/NVR/Server/CVR in LAN or WAN Network.

IP Camera/PTZ/ANPR and higher camera with AI configuration.

Access Control configuration with Boom Barrier, Flap Barrier Reader Setting.

Support and installation Hikvision Smart interactive Panel (white Board) and Digital Signage,

Installation of Biometric with Lock and Access Control Configuration, setting, rules, users setting, EM locks.

Installation of Alarm System, PIR,Door Sensor, Shutter & Vibration Sensor

Training to Technical Support Engineer for new product, software’ s & configuration.

CVR Storage Devices, Server Configuration with other brand like HIKVISION,

DDNS configuration setting, Station IP, One to one & one too many device setting on DVR & NVR over an internet.

Good knowledge about IP/Analogue PTZ, preset, petrol and pattern configuration. Troubleshooting:-

Troubleshooting problems pertaining to Performance Tuning, Network Administration, Application Conflicts and System Bugs.

Addressing queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware / software.

ORGANIZATIONAL EXPERIENCE

(1)

September 2017 – Till Date HEAD (TECHNICAL SUPPORT & TRAINING) PRAMA HIKVISION INDIA PVT. LTD

Role:

Manage the entire team of technical support including training as well as give technical tips to them.

Give online support to Client and Project Engineer over IP Camera, NVR, Biometric, VDP, Access Control, GSM Alarm System and other Security Surveillance Products through Calls/Remote Support/Email.

Maintain documenting troubleshooting and problem resolution steps for knowledge sharing

Make daily feedback of our client support and Reporting to HOD to ensure best support

Provide Training to our Engineers on weekly basis

Presales Support to project and Channel Sales.

Significant Highlights:

IP/analog Installation

Port forwarding of DVR or IP camera on static IP or dynamic IP on multiple devices at a time

All mobile software installation like Nokia,Samsung, LG, Blackberry, Apple I-phone for DVR/NVR viewing on remote site.

Firmware upgrade of all devices like DVR/NVR and IP camera

Integration of Access Control with Readers, Locks & Exit Button.

Alarm System Programming with different zones.

Planned and designed the organization's LAN network expansion.

Responsible for providing service to the customers and also taking feedbacks.

Responsible for developing credibility, establishing relationship, and communicating with stakeholders at various levels.

Mentored Sr. Engineers and Customer support Engineers in methodology and consulting excellence and encouraged best practice in project management and project planning.

Coordinate project status information with team.

Manage the entire team of Technical including network performance tuning, security monitoring as well as give technical support to them.

Areas of Expertise:-

Using software for the viewing multiple DVR or Camera on a one screen at a time also handing of DVR or IP camera on remote site.

Operate Remote Backup software for the take backup laptop or computer

Managed daily priorities for video support group as Team Lead.

Evaluate IP Telephony solutions including: H.264 Codec’s.

Design, deployment and integration of complex data networks using multiple platforms.

Test and validation of data and voice solutions. / troubleshoot product issues across all layers of the osi model.

Mentored Sr. Engineers and Customer support Engineers in methodology and consulting excellence and encouraged best practice in project management and project planning. Successfully Done Project Information:-

1- Bombay Hospital

2- Mahatma Gandhi Hospital

3- Pallacia Jaipur

4- Shree Cement

5- J k Cements

6- Paayas milk

7- JDA jaipur

(2)

Jan: 2015, Sr. support Engineer.

ZICOM Electric Security System LTD

Significant Highlights:

Functioned with the management team to develop security policies and conducted network systems security auditing.

Planned and designed the organization's LAN network expansion.

Increase the network uptime by assuring that the internet speed used in the office is fast enough to accommodate all the employees’ needs and abilities. Managing total internet infrastructure it includes WIFI and LAN. With a wirelesses router by creating configure VLAN. DHCP, automatically IP & security and managed by Extreme Manageable switches were used for managing different department were provided by wireless router .For backup, wire LAN was used to manage any Network breakdown occurs. Areas of Expertise:-

Using software for the viewing multiple DVR or Camera on a one screen at a time also handing of DVR or IP camera on remote site.

Operate Remote Backup software for the take backup laptop or computer

Managed daily priorities for video support group as Team Lead.

Evaluate IP Telephony solutions including: H.264 Codec’ s.

Design, deployment and integration of complex data networks using multiple platforms.

Test and validation of data and voice solutions. / troubleshoot product issues across all layers of the osi model.

Mentored Sr. Engineers and Customer support Engineers in methodology and consulting excellence and encouraged best practice in project management and project planning.

Customer remotely Support and Provided the software supports,

(3)

Jan: 2012, Customers support Engineer.

Amitek Security Equipment Pvt Ltd

Areas of Expertise:-

Designing, Installation & Commissioning, Operations & Maintenance of CCTV Systems and System Administration, handling clients over (DVR, NVR, PTZ, NAS, SAN, IP camera, Biometrics, Alarm System, VDP, Access Controls and other Surveillance products.

Mentored Sr. Engineers and Customer support Engineers in methodology and consulting excellence and encouraged best practice in project management and project planning. TECHNICAL PURVIEW

Operating System : Microsoft Dos, Window 98/NT/2000/XP/2008/Server 2003, Networking : TCP/IP, LAN/WAN, switch,

Port Fast, Port Security, port Forwarding, Routing Protocols- Installation : Windows 98/2000/2003/2008/XP/7/Vista/Windows7/ Window 8 Software : MS-Office Package (Word, Excel, PowerPoint, Outlook 2007, 2010, 2013), IVMS, milestone, CMS & other

Security Surveillance : Analog Camera, IP Camera, Hybrid DVR, NVR, Biometric, VDP, Access Control, Guard Monitoring System and other Security products ACADEMIA

Qualification:

10th Rajasthan Board

12th Rajasthan Board

Professional Qualification:

B.A (Bachelor of Arts)

Diploma (Computer Hardware and Networking with Chip level) Technical Qualification:

Diploma from DeepShikha int. (Computer Hardware and Networking with Chip level) PERSONAL DOSSIER

Date of Birth : 20th July 1980.

Languages Known : English, Hindi,

Address : Village Samota ka bass, post Kachroda, via Phulera, Jaipur Rajasthan, 303338 Marital Status : Married

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