Stephanie Carloss
Monroe, LA *1202
**************@*****.***
Professional Summary
Highly cooperative and helpful individual with strong ability to build and maintain positive relationships in team-oriented environment. Demonstrates generosity, patience and empathy in all interactions, effectively persuading and collaborating with others to achieve common goals. Skilled in managing team dynamics, resolving conflicts and fostering supportive workplace culture. Adept at utilizing people skills to enhance productivity and morale, ensuring smooth operations and successful project outcomes. Skills
Training and Mentoring
Task Delegation
Process Improvement
Policy Enforcement
Work Experience
Food Service Manager
August 2016- February 2024
Monroe City Schoolboard, Monroe, LA
● Supervised portion control and quantities of preparation to minimize waste
● Managed ordering, stocking, and inventory of food and beverage to ensure optimal customer service
● Managed daily food service operations including staff scheduling, customer service, inventory control and meal preparation
Assistant Supervisor
April 2023- August 2023
ServiceMaster Action Clean, Monroe, LA
● Organized and delegated tasks to employees in order to meet deadlines
● Assisted with scheduling, assigning and reviewing the work of personnel
● Provided guidance and leadership to employees as directed by the supervisor Work from Home Customer Service Representative
Jan 2020 - May 2023
Concentrix
● Answering inbound calls, help customers with inquiries about their accounts/orders
Education
Medical Assisting(Certificate)
Unitech Training Academy, West Monroe, La