Customer Service, Microsoft Excel, Starbucks Barista, Target

Janice Trinh

949-***-**** 丨 *************@*****.*** 丨 25501 2nd Street, Lake Forest, CA 92630

EXPERIENCE

Work - Target

San Clemente, CA Sept 2021 - Current

● Closing expert to deliver quality customer service and maintain an organized store

● Demonstrated detailed knowledge of products and assisted guests with shopping and purchases through guest services, checkout advocacy, handling of drive-up and pick-up orders, and on the salesfloor

● Took initiative in learning and training the closing team in Starbucks

Provided customers with product descriptions and ensured products were up to quality standards

● Adept in handling weekly food orders, and in food safety and handling, from freezer to refrigerator to guest Work - Asia 101

Isla Vista, CA September 2024 - June 2025

● Created handcrafted beverages for customers and also served customers food items

● Adept in multi-tasking in smaller work areas

Coordinator - VCN for UCSB VSA

Santa Barbara, CA Dec 2022 - May 2025

● Hospitality Coordinator (Dec 2022 - May 2023)

Led a committee of individuals in determining ideas for food

Coordinated with the finance coordinator to ensure food and water at all VCN events

● Lion Dance Coordinator (Dec 2023 - May 2024)

Choreographed and taught a 5-minute performance in traditional Vietnamese lion dancing

● Attire Coordinator (Dec 2024 - May 2025)

Pioneered a new aspect of Vietnamese Cultural night by finding Vietnamese seamstresses to produce authentic traditional Vietnamese garments for performances

Led a small team to personally tailor items to each person’s sizing and preference

Budgeted extensively in order to procure beautiful garments for great prices EDUCATION

Mission Viejo High School in Mission Viejo, CA - Class of 2022

● Graduated Top 2% of my class and with an International Baccalaureate diploma UC Santa Barbara - Class of 2025

● B.S. in Psychological and Brain Sciences

SKILLS

● Experience collaborating with and leading others to effectively achieve common goals

● Adaptable and responsive to fast-paced and changing environments

● Adept at public speaking, multitasking, organizing information and ideas, and problem solving

● Able to take initiative to ensure that tasks are done in a timely manner

● Great at working with people of all ages

● Experience taking care of my younger relatives ages 2-10

● Great interpersonal skills and extremely patient with others

● Fluent in English and Vietnamese

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