Customer Service Oriented Front Desk Candidate

Jocelyn Max

McAllen, TX 956-***-**** ************@*****.***

Professional Summary

Motivated and dependable college student seeking a full/part-time position to gain hands-on experience while continuing education. Skilled in customer service, teamwork, and efficient multitasking. Known for being a quick learner with a strong work ethic and a positive attitude.

Work Experience

Retail Associate — Old Navy

McAllen, TX November 2022 – Present

• Process transactions accurately while assisting customers throughout their shopping experience.

• Manage product shipments, organize displays, and prepare online orders for shipment.

• Maintain store cleanliness and ensure merchandise is neatly presented.

Crew Member — Incredibowl

McAllen, TX March 2023 – July 2023

• Operated the snack counter, processing food and beverage orders, including alcoholic beverages.

• Handled cash and card transactions efficiently.

• Completed cleaning and restocking tasks in a timely and organized manner.

Retail Associate — Quips n Quotes

McAllen, TX April 2021 – December 2021

• Assisted customers with purchases and inquiries while managing cash register transactions.

• Conducted inventory counts and ensured accurate product placement.

• Handled gift wrapping and prepared beverages, sandwiches, and pastries at the in-store coffee bar.

• Maintained cleanliness and organization in both retail and café areas.

Education

oSouth Texas College — Associates Degree

oMidValley Academy — High School Diploma (June 2018)

Skills

• Customer Service

• Communication

• Cash Handling & POS Systems

• Time Management

• Food Handler Certified

• Retail & Food Service Experience

• Teamwork & Resourcefulness

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