Dynamic Customer Service Professional with Proven Multitasking Skills

lena Sosa

Indianapolis, IN *****

317-***-****

Sosaillona9@gmall

* Detail oriented * Problem-solver *

Serr excelent communicator * Relationship

S system * RF scanner * Adaptability

Skills ;

Customer service * Time management 8

Simultaneous task management * Team player

Positive attitude * PO:

building * Negotiation skills .

Work Experience

McDonald's / Crew Member / Indianapolis

e Greet and serve customers with a friendly attitude ensuring a positiv

experience

Accurately handling cash, credit card, and debit card transactions

Maintain cleanliness and organization of work areas

Collaborated with team members to provide efficient se’

e drive-thru

rvice and satisfy

customers

FedEx / Package Handler / Indianapolis

e Using RF scanner, scanned and verified package labels for accuracy and proper

routing

Followed all FedEx policies and procedures for package handling and safety

protocols

Sorted incoming packages based on destination and type

To ensure safety and efficiency, assisted in maintaining a clean and organized

work area

Nordstroms / Logistic Processor / Indianapolis

Fulfilled, packed, and shipped orders placed online with care and accuracy

e

Consistently met productivity goals

Collaborated with other departments to address issues that arose

e

e

e Able to work in fast fast-paced environment while maintaining organization and

cleanliness

fletro PCS / Sales Associate / Indianapolis

e Worked independently and with team to achieve sales goals and customer

satisfaction

Processed sales transactions accurately using POS systems and maintained

detailed records of customer interactions

Provided personalized service to customers, assisting with product selection

based on their needs and preferences

Handled customer inquiries, issues, and complaints promptly and professionally,

ensuring high levels of satisfaction

Contact this candidate