Warehouse/Inventory Associate with Customer Service Focus

Aliyah Howell

Columbia, SC *****

************@*****.***

+1-803-***-****

Work Experience

Warehouse Associate

PurePower Technologies-Blythewood, SC

June 2024 to October 2025

• Maintained a clean and organized work area, promoting safety and efficiency

• Followed all safety protocols and procedures while operating machinery or handling hazardous materials

• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations

Cashier / Cook-West

Hardees Crew Member-Columbia, SC

September 2024 to March 2025

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Trained new employees on operating cash registers effectively

• Suggested alternative products when requested items were out of stock Warehouse Worker

Husqvarna-Orangeburg, SC

January 2023 to August 2024

• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials

• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging

• Collaborated with team members to optimize workflow efficiency and meet daily production goals

• Maintained a clean and organized work area to promote safety and productivity

• Achieved a perfect attendance record over XX months of employment at the warehouse facility

• Closely followed all safety protocols when handling heavy machinery or working at heights

• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used

Cashier/Sales Associate

McDonald's-West Columbia, SC

April 2021 to December 2022

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Trained new employees on operating cash registers effectively

• Resolved customer complaints regarding pricing errors or product availability with professionalism Education

Orangeburg Wilkinson-Orangeburg, SC

August 2020 to June 2023

High school diploma or GED

Skills

• B2C

• Power tools

• Cash handling

• Stocking (4 years)

• Manufacturing company experience

• Assembly

• Customer support

• Food preparation (2 years)

• Organizational skills (4 years)

• Manual handling

• Time management

• Janitorial experience

• Sales

• Leadership

• Cooking

• Supervising experience

• Food service

• Phone etiquette

• Cross-selling

• Cash management

• Cleaning

• Communication skills (4 years)

• Manufacturing facility

• Work ethic

• Heavy lifting

• Custodial experience

• Restaurant experience

• Culinary experience

• Food Service (2 years)

• Basic math

• Food processing

• Hand tools

• Manufacturing engineering

• Cashiering (4 years)

• Writing skills

• Machining

• Customer service (4 years)

• Laundry

• Customer communication

• Shipping & receiving

• Infant care

• Teamwork

• Computer skills

Languages

• English

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