Client-Focused Service Professional with Training Strengths

Armond Clark

+7-027****** ************@*****.*** North Las Vegas, NV 89081

PROFESSIONAL SUMMARY

Experienced in client relations and emergency response, with strong skills in training and development and creative problem solving. Eager to leverage my customer service and client-focused abilities to contribute effectively in a new role. Seeking to apply my expertise in a challenging and rewarding position. SKILLS

Results-oriented Training and development Client-focused Customer Service Quick learner Client Relations Microsoft Office Creative Problem Solving File/records maintenance Computer Proficient

EXPERIENCE

MOBILE PATROL SECURITY OFFICER, Las Vegas, NV

Allied Universal, March 2022-Present

• Maintained a professional demeanor while interacting with staff members, customers, vendors, and visitors. Provided emergency assistance in response to medical emergencies, alarms, disturbances, fires, and hazardous material incidents.

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• Responded quickly to alarms by investigating causes of activation and taking appropriate action.

• Investigated incidents such as thefts or assaults occurring on the premises.

• Patrolled parking lots and garages searching for vehicles that may be illegally parked. PATH SUPERVISOR, Las Vegas, NV

HELP of So. NV., July 2017-Present

• General client supervision in daily living activities and general program operation.

• Provide direct counseling services to clients.

• Monitor and assess client behavior and report problems/observations to immediate supervisor.

• Under the direction of a Counselor Level I or above, implement Individual Treatment/Service Plans. Report to immediate supervisor any unusual incidents that should be brought to the attention of the Program Director, Regional Vice President or regulatory agency.

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• Complete documentation required for clinical records and other reports as assigned.

• Attend all interdisciplinary treatment team meetings.

• Requires regular and consistent attendance to ensure continuity of counseling services to clients.

• Provide transportation as directed by immediate supervisor. EDUCATION

BACHELOR OF SCIENCE IN HUMAN SERVICE, DRUG AND ALCOHOL COUNSELING, NV University of Phoenix, January 2017

REFERENCES

References available upon request

AFFILIATIONS

My first internship was at the Blind Center of Nevada.My second internship will be at HELP of Southern Nevada.I sit on the Deacon Board at New Beginning Ministries.

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