Versatile Technician and IT Support Professional

Ian Felty

Monroe, OH *****

513-***-**** **********@*****.***

Experience

Peterman – Monroe Public Schools

Monroe, OH

School Bus Driver

**** – Present

Safely transport students while adhering to federal, state, and local transportation regulations.

Conduct pre- and post-trip vehicle inspections to ensure operational safety and compliance.

Maintain accurate route documentation and incident reporting.

Marketing Support Solutions

IT Administrator / Web Developer (Contract)

2025

Provided IT administration and technical support for internal systems and web platforms.

Supported website development and maintenance activities.

Assisted with infrastructure troubleshooting and user support.

KBI–Pentair

Refurbishment Technician

2023 – 2024

Performed refurbishment, diagnostics, and repair of industrial equipment.

Ensured quality control and adherence to operational standards.

Barnes Aerospace

Furnace Operator

2022 – 2023

Operated and monitored industrial furnaces in a regulated manufacturing environment.

Followed strict safety, quality, and process control procedures.

CTL Aerospace — West Chester, OH

Machinist

September 2021 – 2022

Operated precision machining equipment to manufacture aerospace components.

Interpreted technical drawings and ensured dimensional accuracy.

Deceuninck North America — Monroe, OH

Chemical Compounder

January 2021 – August 2021

Prepared and monitored chemical compounds according to production specifications.

Maintained safety and compliance in a manufacturing environment.

Spectrum — Blue Ash, OH

Field Technician II

February 2017 – November 2020

Installed, maintained, and troubleshot broadband, DOCSIS, VOIP, and networking systems.

Provided on-site customer support and technical diagnostics.

Valvoline Instant Oil Change — West Chester, OH

Senior Technician

August 2015 – February 2017

Performed advanced vehicle maintenance and diagnostics.

Delivered customer service and technical explanations to clients.

Self-Employed / Freelance

Computer Repair Technician

2008 – Present

Provided desktop and laptop repair, imaging, data recovery, and system configuration.

Supported Windows, Unix, and iOS platforms for individual and small-business clients.

Education

University of Phoenix – Online Campus

College Degree, Software Engineering

June 2010 – May 2012

Springboard

Cybersecurity Bootcamp

July 2025 – Present (Expected Graduation: January 2026)

Technological Disciplines and Skills

Programming & Development: C/C++, Java, Python, PHP, Lua, SQL, Assembly

Cybersecurity: Red Teaming, Blue Teaming, CIA Triad, Cryptography

Systems & Networking: Networking Systems, Network Engineering, VOIP, DOCSIS, Remote Systems

Operating Systems: Windows XP–11, SCCM, Unix, iOS

Virtualization & Imaging: VMware, Image Deployment

Hardware & Repair: Desktop/Laptop Repair, Soldering, HDD/SSD Recovery, Hardware Troubleshooting

Industrial & Mechanical: PLCs, Electrical Systems, Mechanical Systems, Machine Tools, CAD

Productivity & Collaboration: Microsoft Office, Excel, Word, PowerPoint, Teams, Zoom, Skype

Other: Technical Writing, Database Management, File Systems, Cloud/NAS Systems, AI Configuration

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