IT Systems and Network Administrator with 15+ Years Experience

Resume of Ammed Hassan

Certifications and Experiences

Forklift, Skid Steer, Warehouse Receiving, Box Truck Driver, Premises Cabling (Patch Pannels, Fiber)

MCSE Certified, Tripwire 8.0, DCSE Certified for Laptop, Desktop and Server, Active Directory Adminp, Azure Admin, A+ Certified, Network + Certified, CCNA Certified, VCP-4 VMware Certified Professional

Professional-Experience

Contact **************@*******.*** **************@*****.*** 480-***-****

Updated 12/03/2025

INJOGATE Technological Services. 01/04/2025 currently as of 12/03/2025 ( still on this temp contract)

Wire and Patching, Patching and Installing Wireless Access Points (APs) Cameras and set up Biometric APs, Setup network appliances and servers (Rack and Stack) Full stack wire home runs and Brocade runs. Perform network add change request (tickets response). Install APs, configure APs, install print servers, install racks, install cameras, alarm and fire systems controller systems. Add new POT lines Setup laptops, desktops for both in office client sites and homes. Note from me to you the reader, I have been working in this capacity for more than 15 years. This is what I do.

Full Stack in rack refresh and update (switches and appliances And Fiber!). https://www.injogatetechserv.com/

AJH TRUCKING 03/12/2020

Set up on premises Network, deploy laptops, image laptops, configure Vender Software, both UTAA (user testing and acceptance) and help tickets support. Portal issue resolutions and Administration as Active Directory admin

Azure setup for user network and vender access to database. Later when my computer duties were completed I began driving Box Trucks to make ends meet during COVID lock down, Box Truck driver. Contract termed 12/2/2024

ACI Industries

Data Center roll up project 01/2012

Tear down the datacenter virtualize all outstanding nodes, Rollup servers and tag them for either reclamation or ship to the last standing Datacenter. Roll up everything. I made use of all my skills and helped bring this project to a close. Further I rolled out thin client equipment and wired the closets. I Admin with Azure and Docker, Tripwire

And VM Ware Contract termed 11/14/2022

Logitech INC 18 month contract termed in 7/2008 Weekend work on and off (extra income)

Server Virtualization Project using VM Ware, on a Cisco fabric, Windows environment. HP C Class Servers

Wrangler INC

Server Migration Project termed in 2012

Consolidate and migrate servers from three date centers and outer branch offices in to one.

Using Plate Spin Protect, Plate Spin Migrate, VM Ware VCenter this was a fast-moving team with a deadline I resolved Issues that the virtualization process created to keep the process and the team moving forward. Capture the target migrate the target present it to the App owner or the Data Base team for UTA once passed We place the VM image in a silo for cut over to the production Q. Started in 2009

Global Payments termed in 2009

Server Harding Project Tripwire Administrator

Configure and setup Tripwire 8.0 by committee's expatiations of what is needed by the application owners.

Displaying customer service skills are in high demand on this project more than any other skill on this project.

Harden 286 servers and sub systems remediate issues to conform to PCI compliance rules sets

Provide insight and proof of concept to the clients Active Directory team on needed Active Directory changes.

Provide capacity planning and line of Business segmentation of network space proof of concepts projections

The tools are Tripwire 8.0, VMware, Plate Spin, Active Directory, MS Project, PS-RECON, and vSphere Client.

AT&T on and off termed dates from 2006 to 2013(keep calling me for special projects as contractor)

VMWare Server Project Administrator Duties: Configured VLANs on Cisco switches and performed add move change request on the management side. On the client facing side I deployed 321 clients on 85 hosts

HP C class servers, VMware servers and Citrix servers and client's synchronizer setups and using the Microsoft SCM tool.

Installing and configuring servers with CentOS 5.0 Linux and Win 2003/2008 XP some SUN servers not many. EMC LUN setup for the servers and fiber runs to the brocades.

Apollo Group

Server Specialist Systems Administrator termed 2008

Exposed to latest version of VMware, vSphere v4.O. Xen Server 5.5 and experience with installations, upgrades and troubleshooting all versions of Microsoft Windows Server.

Built installed and configuring the VMware servers and Citrix servers using Plate Spin for P2V and V2Ps. Managed other techs through troubleshooting complex environments

Experienced with Plate Spin VMWare ESX 3.5 and 4.0 with Citrix / XenApp and experience with Microsoft Cluster Services

I was part of a team of Sr. Linux Administrators, Cisco Engineers and System Administrators assisting with the deployment of a 600-server development environment installing and configuring servers with Red Hat/Linux and Win 2003/2008.

Emphasis for this role was the hardware deployment "rack and stack" and Virtual management.

Used my experience installing and configuring Cisco switches for the Vlans and Trunks.

Hands on experience designing, building, installing administering, maintaining VM clusters

Insight Global\ Expedia Data Center Project Administrator 2006

I configured and maintain Windows and VMware images for both: QA, UAT and production environments. I deployed the PCI and SOX Compliance Harding standards with Tripwire Software.

I Created VLANs on Cisco switches performing add move change request form the management side. We used the BMC Remedy IT Service Management Suite. VMWare, Citrix, Windows, Linux environments. Experienced with P2P and P2V and plate spin Microsoft Clusters HBA and Brocade support.

I built and preformed startup Administration with VMware capacity planning.

I was a System Administrator for the Citrix eServer 5.0, Cent OS, VMware, Windows 2000 / 2003. I have experience with the Public Key Infrastructure PKI installing and issuing the certificates

I am experience with VMware ESX 3.5 and 4.0 Plate spin and Plate Spin Recon.

Resolved all issues with servers on my shift.( Every Issue prohibiting the servers uptime)

As an Administrator I create Image builds for servers.

Built and wired the servers from box to rack, configure VLANs and build out the Nic cards and HBA cards and wire to the brocades. This was a Cisco environment with HP and IBM on board feeding Symmetric SAN environments.

Supported the Iron Mountain affords. I was the Data Center Team Lead Manager for Night Shift responsible for providing problem resolution within SLA production support Data Center 24/7 NOC. Provided server and application operations support, performance monitoring and storage management support, I resolved array and Clustering issues.

Graft Tech Parma Ohio (2004 to 2007 first remote project for Me!)

Network Work System Administrator

VMware setup and deployment of desktops and servers. Active Directory, and Citrix and UNIX Admin.

VMware Experience managing Microsoft Clustering Services response team member.

Perform Daily Backups and Weekly Backups as well for the AS 400 tapes going to Iron Mountain.

Comprehensive understanding of DNS, DHCP, WINS, and Group policy.

I was the Break fix Tech for ticket response to Remedy Heat ticket request.

I installed operating systems using hard drive cloning devices and drive imaging software such as Norton Ghost tools and I repaired and upgraded laptops and desktops in the field or office.

Analyzed field data turning that data into reports using Microsoft Excel and MS SQL.

Installed and troubleshot various hardware and peripherals such as; NIC cards, TV tuner cards, serial port cards, wireless NIC cards, modems, USB expansion cards, light pens, credit card type readers, receipt printers, and laser printers.

Performed remote computer administration using NetOps, VNC and CA's Uncenter Windows using SNMP.

Cleveland Cliffs Cleveland Ohio termed 2006

Network Operations Center Support

I setup Out of the box Orion Network Performance Monitor, Microsoft Operations Manager and Microsoft Systems Management Server SMS. I imaged 296 servers 598 desktops using VM Ware.

I have experience with Citrix / XenApps, our team created Clusters and setup out of the box MS SQL 2005/03 and MS SQL Express.

Our team implemented the replacement SMS, MOM and Orion for the in-place helpdesk ticket system.

Which was being replaced with a more robust ticketing system for their network needs?

I used remote administration tools using NetApp VNC, MOM, ILO, D-Rack, RDC, CA, Altiris, and RD.

Provided multiple levels of training and support for clients over the phone and via remote Internet connection. The DS Group provided the build requirement.

I deployed the builds for this server set and enforced the policy guidelines and implementation Tools and script methods using Visual Basic.

I contacted Vender's to arrange installation times and scheduled Data Center Access and escorts.

I was Tasked to ensure their duties were performed and provide a report on the vender's progress or the RMA's install out come and our response to any issues which arose.

I arranged and performed multi-site instillations. I ensured complacence with the client's policies and best practices requirements for the server's installations.

Diebold Corp. Union Town. Ohio termed 2004

Network Helpdesk Tech Tier 213 Tech

VMware ESX 2000/2003 environment Cisco environment.

NOC Network level escalated ticket response Tech I Directly supporting 1315 nodes XP/2000/98 and UNIX environments. Remote response support using NetOps/Open view / Supper VNC.

MY other duties include; performing ticket response on office computers using Remedy.

I resolved printer issues, network issues, outages, server issues and trouble shooting.

Allstate Insurance Hudson Ohio 2003

Helpdesk Network Support Tech, I Remotely responded to escalated tier 1/2/3 tickets

I performed Advanced Use of Active Directory Administration

I performed Server Migrations for the data center Image data backup team.

I Remotely supported Computer Associates and used remote helpdesk tools using and Altiris and RDP Packs. I was a administrator in Unix/ Windows 2000 / XP / Lenix environments to support 2100 desktop users.

Sonic Automotive Detroit/ Lansing/ Southfield/ Ann Arbor/ Cleveland/ Chicago 2000

Network Support on sight NOC Technician Duties:

VMware setup and deployment. Lap tops Desk Tops Desk Side Support. I configured Cisco Switches.

I participated in Capacity Planning using Virtual Center, V Motion. I consolidated Backups for Virtual Desktops

I imaged with Plate spin for server migrations over the Wan. Using also Plate Spin Recon Administration tools.

I configured Reynolds & Reynolds software, Windows Server 2003, HP OpenView Altars backup.

I responded to trouble tickets, Tier 1, Tier 2and 3. I supported Desk Side and Escalation resolution

I performed Citrix Web Client and Citrix Program Neighborhood setup and day to day administration duties.

I provided ADP Server Help Desk Support for Tier 1 and 2, as a Ticket Resolution and Support Team member.

I resolved networking issues for the Blackberry Server as a deployment tech.

I Installed networking devices. DNS, Routers, racked servers, System Testing, TCP/IP configurations,

I configured Meta Frame TCP\IP ADP print clients.

NCR Detroit, Michigan / Chicago, Ill

SAP Server Migration and Rollout for CE clients Citrix Admin and Server Support

First American Title Troy, Michigan

Data Center Relocation XP Desktop Rollout and Cisco Switch’s rollout Platform wide all 171 branch offices BCK Communications Novi, Michigan Position: Network Satellite Tech, Telco Switch Racks installation new data center rollout.

Reality consulting & Training Detroit, Michigan

Position: PM/System Administrator of Desktops call center

United States Census 2000 Project Southfield Michigan

Call Center Production Support Technician for Desktops and Laptops and Servers

Mercy Health and Information Services Detroit, Michigan

Rollout Project and Desktop update Server Fam Update Novell and N.T.4.0 1200 servers

Blue Cross Blue Shield Detroit, Michigan

NT 4 0 Rollout New Desktop Rollout Software Deployment Project

Great Lake Steel Ecorse, Michigan

SMS Support Inventory Assessment and Software Assessment Project

United States Citizen

Ammed Hassan

4333 E Oakland ST Gilbert, AZ.85295

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