Motivated Entry-Level Customer Support Specialist

Lateefat Yetunde Akinwale

Mobile:+*** 906-***-****

Email:************@*****.***

Address: **,****** ***** ****** ***** Surulere

Lagos,Nigeria.

Objective: Motivated entry level customer support professional with training in customer care,telephone etiquette and CRM systems. Seeking a remote customer support role where I can apply strong communication,problem solving and organisational skills to deliver excellent customer experiences while continuing to grow professionally.

Job Experience

Magdalene Professionally Caregivers Secretary

January 2024 - November 2025

Managed daily office communications including emails and calls,interacted professionally with clients and visitors, maintained organised records,files and schedules,assisted with data entry and documentations,supported team members with administration and customer related tasks. Education

Institution:Osun State College Of Technology

Major:Science Laboratory Technology

Percentage:3.26

Year of Passing:2024

Field of Interest Customer Support,Client

Relations,Remote Customer

Service,CRM

Management,Email,Chat Support

Skills Time Management & Remote Work

Discipline

Data Entry & Record Management

Issue Resolution & Customer

Satisfaction

Professional Telephone Etiquette

Email,Chat & Phone

Communication

CRM Tools (Basic User Friendly)

Customer Support & Client Care

Strengths Reliable internet access and

smartphone/computer literacy

Strong willingness to learn new

tools and systems

Comfortable working

independently with minimal

supervision

Available for remote work

(chat,email,phone support)

Hobbies Reading & Writing Clear & effective communication Personal Details

Father's Name : Lateefat Yetunde Akinwale

Date of Birth :1/6/1994

Gender : Female

Marital Status : Single

Nationality : Nigerian

Languages Known : English

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