Disney Travel Planner - Remote, Client-focused Planner with

Mytien Phan

714-***-****

*************@*****.***

EXPERIENCE

Bloom and Brew, Orange —Manager Dec 2017 - PRESENT

-Oversee day-to-day operations for high-volume bubble tea and café locations

-Manage staff scheduling, hiring, and team leadership

-Maintain food and beverage inventory, vendor coordination, and cost control

-Track sales performance, analyze trends, and identify opportunities for growth

-Create and launch new drink recipes to enhance customer experience

-Handle social media management and promotional campaigns to increase customer engagement

American Medical Response, Riverside — VST

April 2014-May 2018

-Stocked Basic Life Support (BLS) and 911 ambulances with essential medical supplies

-Ensured all equipment and supplies were up-to-date and met emergency readiness standards

-Performed routine safety checks to maintain compliance with city emergency protocols

-Collaborated with EMTs and paramedics to ensure seamless operations and readiness for emergency response

EDUCATION

Santa Ana College, Santa Ana

August 2009 - June 2011

Fire Technology / Emergency Medical Technician (EMT) SKILLS

Staff Management &

Scheduling

Inventory Control &

Supply Chain

Customer Service &

Sales Tracking

Beverage & Product

Innovation

Social Media

Marketing

Attention to Detail

Leadership & Team

Building

Vietnamese Fluent

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