Software Solutions & IT Operations Professional

Jeremiah Briggs **** W Carpenter Rd Apt #***C Flint, MI 48505 810-***-**** ***********@*****.***

Objective

To obtain a position where I can leverage my passion about solving problems and building efficient systems that support people in a professional environment. Whether in software development, technical support, or systems operations, I bring analytical thinking, persistence, and a commitment to quality that translate across a variety of roles and industries.

Education

Louisiana Tech University, Ruston, LA

Bachelor of Science, Computer Information Systems

February 2017

GPA: 3.1/4.0

Mott Community College, Flint, MI

Associate of Applied Science, Computer Information Systems

April 2011

GPA: 3.7/4.0

Technical Skills

Full Stack Development: Front-end development, Back-end development, Scalable continuous integration/ continuous delivery

Software Development Lifecycle: Requirements gathering, testing, continuous integration

Programming Languages: VB.NET, Python, SQL,

JavaScript

Tools & Methodologies: Object-Oriented Programming, TDD, collaborative planning

Database Management: Stored procedures, querying, database optimization

User Interface Design: Developing intuitive user-centered interfaces, accessibility enhancement

Work Experience

State of Louisiana Court of Appeal, Second Circuit, Shreveport, LA

IT Specialist, 09/2017 – 10/2020

●Collaborated as part of a two-person development team to design and implement a fully digital case management system, replacing paper processes and ensuring compliance with relevant legal standards.

●Handled programming tasks, developing classes, building a centralized class library, and creating user-friendly forms to automate tasks and improve workflow for all levels of end users.

●Acted as a liaison between the project manager/lead programmer and the business team, communicating requirements and facilitating feedback to optimize system usability.

●Co-led weekly meetings with department managers to gather requirements, determine priorities, and guide system enhancements.

●Headlined the creation of help documentation to assist end users, ensuring clarity and ease of use in system interactions.

Certifications

AWS Academy Graduate – Cloud Foundations (Credly), Completed 12/03/2025

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