Kenton Lyons
Houston, TX 281-***-**** ******.*****@*****.***
Professional Summary
Versatile IT Professional with 9+ years of experience in healthcare IT, HL7 v2 interface data maintenance, Epic systems, and ServiceNow Interface Management. Skilled in accurate data entry, interface catalog upkeep, SFTP documentation, and validating HL7 message structures. Known for precision, reliability, and clean execution. Looking for a remote Interface Analyst role supporting ServiceNow Interface Management teams.
Core Skills
HL7 v2.x (ADT, SIU, ORM, ORU)
MSH / PID / OBR / OBX Mapping
ServiceNow Interface Management
Interface Data Entry & Maintenance
SFTP Endpoint Verification
Mirth Connect / Rhapsody
Epic Lumens, Cadence, Prelude
SQL Queries & Reporting
Workflow Documentation
HIPAA / NIST Compliance
Professional Experience
IT Systems Analyst – Sysco Corporation Houston, TX — 12/2024 – 07/2025
Entered and maintained integration records ensuring accuracy across enterprise platforms.
Documented interface endpoints, SFTP configurations, and workflow dependencies.
Supported ServiceNow workflow enhancements for incident/change management.
Improved clarity of interface documentation used across IT teams.
Interface Specialist Programmer – Memorial Hermann Health System Houston, TX — 11/2023 – 11/2024
Built, tested, and maintained HL7 v2.x interfaces supporting clinical systems.
Updated and validated ServiceNow interface catalog records for ADT/SIU feeds.
Mapped HL7 segments and validated routing logic for accuracy + consistency.
Documented interface behavior, routing rules, and troubleshooting patterns.
Collaborated with interface engineers to maintain clean ADT/SIU feed integrity.
IT Support Specialist – SNtial Technologies Remote — 06/2023 – 11/2023
Updated ServiceNow configuration items with accurate integration and endpoint data.
Assisted with SFTP credential management and endpoint verification.
Created system diagrams documenting interface flow and dependencies.
ServiceNow GRC / IRM Analyst – SNtial Consulting Remote — 02/2016 – 06/2023
Validated and maintained structured data sets across GRC modules.
Supported audit ready documentation ensuring accuracy and lifecycle integrity.
IT Help Desk Technician – 3rd Coast Chemicals Houston, TX — 01/2010 – 02/2016
Authored KB articles with standardized formatting improving consistency and accuracy.
Supported PACS, remote access workflows, and documented system behavior.
Education & Training
Associate’s Degree – DeVry University (Expected September 2025)
CompTIA Project+ (In Progress)
Linux+ Coursework (In Progress)
Epic Cadence, Lumens, HL7 Interfaces & ServiceNow Fundamentals Workshops