Nathan Mercado
Grant Valkaria, FL *****
Phone 904-***-****
E-mail: ******.**********@*****.***
Employment
**** – Present
** ***** ***** ***** ********** / Bilingual: English and Spanish speaking. 2/2023 - Present Elo Roofing
● Prospecting by canvassing and referrals to offer free roof inspections to determine if homeowner has storm damage and assisting them to have homeowners insurance replace the damaged roof.
● One call closes.
● Assist homeowners in selection of materials and process payments.
● Supervise installs.
10/2019- 7/2020- Insurance Guidance
Medicare Advantage Sales
Independent Insurance Broker
Duties include: Explaining Medicare to eligible beneficiaries and assisting them in selecting the best plans for their current needs focusing on physicians and hospital choices as well as their prescription coverages. 11/16 – 4/19 - Big Tuna Roofing Services
Prospecting by canvassing and referrals to offer free roof inspections to determine if homeowner has storm damage and assisting them to have homeowners insurance replace the damaged roof.
One call presentation and close.
Assist homeowners in selection of materials and process payments. 10/14 – 11/17- Rogero and Williams Roofing and Building Contractors -
Prospecting by canvassing and referrals to offer free roof inspections to determine if homeowner has storm damage and assisting them to have homeowners insurance replace the damaged roof.
One call closes.
Assist homeowners in selection of materials and process payments.
Supervise installs.
6/28/13-7/15/14 - Stormforce of Jacksonville – Jacksonville, FL
Prospecting by canvassing and referrals to offer free roof inspections to determine if homeowner has storm damage and assisting them to have homeowners insurance replace the damaged roof.
One call close.
Follow up and walk customers through a step by step process. 3/25/2013 to 4/9/2013- Pinnacle Legal Services Jacksonville, FL
Answer inbound calls, and make outbound calls to collect law firm retainer
Provide update to client on file
File and retrieve documents, records, and reports as requested.
Read and analyze incoming memos, emails to prioritize importance for completion in a timely basis.
Create and edit Word documents and Excel spreadsheets. t11/2012 to 3/22/2013 – Zwicker & Associates PC Jacksonville,
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
2/24/2012 to 11/2012 – Stellar Recovery, Inc. Jacksonville, FL
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
4/2011 to 2/2012 – Zwicker & Associates PC Jacksonville, FL
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
2/2009 to 4/2011- Enhanced Recovery Corp Jacksonville, FL
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
5/2008 to 9/2008 – Mark One Financial Jacksonville, FL Collections Specialist
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail, telephone Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
5/2007 to 5/2008 - Nuvell National Auto Finance Jacksonville, FL Skip Trace Specialist – works in conjunction with repossession agencies. Collector for delinquent automobile accounts 30 to 100+ days past due. Locate and monitor overdue accounts, using computers and a variety of automated systems (FASTDATA, ACCURINT, LEXIS NEXIS, INSIGHT). Record information about financial status of customers and status of collection efforts.
11/2006 to 05/2007 ARS National Services Jacksonville, FL Accounts Recovery – Contacting delinquent charged off accounts from different credit card companies i.e. Citibank, Sears. Arranged for best payment arrangements and settlements. Persuade customers to pay amounts due on credit accounts.
Real Estate Sales Southern California – Florida
Present purchase offers to sellers for consideration. Create relationships with buyers and sellers in marketing residential properties. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Promote sales of properties through extensive telemarketing advertisements, open houses, and participation in multiple listing services. Compare a property with similar properties that have recently sold to determine its competitive market price.
Residential Home Sales, Land, Income Property/ Commercial Property Sales for the following companies:
11/2005 – 07/2006 Realty Executives - Jacksonville, FL 02/2002 – 05/2005 Re/Max Results- Moreno Valley, CA 04/1997 – 01/2002 Prime Property Realty - Moreno Valley, CA Health Plan Marketing Representative Southern California 9/1996 – 9/1997 Tower Health Services
Marketing Health Plan benefits to Health Insurance Brokers and employers. Conducting group enrollment meetings with the employees and explain the benefits of the Plan.
Prepaid Health Plan Sales Representative Southern California Marketing enrollment to prospective members via door to door presentations. One call sale in residential neighborhoods. Training of new representatives in the field according to strict adherence to the guidelines of the California requirements for the following companies 1986- 1996; CIGNA HEALTHPLANS OF SOUTHERN CALIFORNIA
PROCARE - SAN DIEGO, CALIFORNIA
TOWER HEALTH SERVICES - LONG BEACH, CALIFORNIA
MOLINA MEDICAL – LONG BEACH, CALIFORNIA