Bottle Service Candidate: Taniyah Jenkins
Resume:
Taniyah Jenkins
Spotsylvania, VA *****
************@***.***
Professional Summary
I am a Dedicated retail professional with over 7 years of experience in customer service and sales. Proven track record of enhancing customer satisfaction and driving sales growth. Adept at building rapport with customers and delivering tailored solutions, looking to grow! Work Experience
Retail Associate Manager
T-Mobile-Fredericksburg, VA
November 2022 to Present
- Greet and assist customers, ensuring a welcoming environment.
- Provide comprehensive product information to help customers make informed decisions.
- Address customer inquiries and resolve issues promptly, maintaining high satisfaction levels. Retail Sales Associate
Allied Communications DBA Boost Mobile-Fredericksburg, VA August 2022 to August 2022
- Initiated daily customer outreach to address needs and concerns.
- Delivered personalized assistance, ensuring customers left satisfied.
- Collaborated with team members to meet and exceed sales targets. Outbound Sales Representative
Intuit-Fredericksburg, VA
December 2021 to May 2022
- Conducted outbound calls to customers, ensuring appropriate product alignment.
- Facilitated seamless transitions to relevant departments, enhancing customer experience.
- Maintained detailed records of customer interactions and feedback. Sales Representative
Sunglass Hut-Fredericksburg, VA
November 2021 to February 2022
- Engaged customers with a friendly demeanor, identifying product interests.
- Provided tailored product recommendations without being overly assertive.
- Ensured customers had a positive experience, encouraging repeat business. Retail Sales Associate - Victra
Verizon Wireless Premium Retailer-Manassas, VA
June 2020 to October 2020
- Assisted customers in selecting devices and plans that suited their needs.
- Delivered exceptional customer service, leading to positive feedback.
- Educated customers on device functionalities, enhancing user experience. AT&T Sales Representative
AT&T Portables-Woodbridge, VA
February 2020 to June 2020
- Welcomed customers and attentively listened to their needs.
- Provided tailored solutions, ensuring customers received appropriate products and services.
- Contributed to team sales goals through dedicated effort and customer engagement. Retail Sales Associate
Sprint by AdcommDigitel-Stafford, VA
February 2019 to January 2020
- Explained product features and functionalities to customers.
- Searched for the best deals to meet customer needs, enhancing satisfaction.
- Assisted customers in making informed decisions, leading to increased sales. Cashier
Paisanos-Stafford, VA
October 2018 to January 2019
- Processed orders and payments with a positive attitude.
- Maintained a clean and organized work environment.
- Ensured customers received their orders accurately and promptly. Call Center Agent
Alorica-Fredericksburg, VA
October 2018 to December 2018
- Assisted customers over the phone, providing information and resolving issues.
- Ensured customer satisfaction through effective communication and problem-solving.
- Worked efficiently in a remote setting, maintaining productivity. Cashier, Sales
ZIPS Dry Cleaners-Stafford, VA
July 2017 to October 2018
- Managed transactions and provided sales assistance.
- Learned the importance of maintaining a positive attitude in customer interactions.
- Developed resilience and adaptability in a fast-paced environment. Education
High School Diploma
Brooke Point High School - Stafford, VA
June 2018 to June 2018
Skills
• Customer Relationship Management
• Sales and Negotiation
• Time Management
• - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Exceptional Communication
• Salesforce CRM
Certifications and Licenses
Driver's License
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