Project manager

Michael R. Williams

313-***-**** ***********@*****.*** Macomb, MI

Project Manager

CAREER SUMMARY

Results-driven Project Manager with over 10 years of experience in low-voltage, security, and telecom systems. Expert in planning multi-site projects, optimizing field workflows, and delivering seamless customer experiences. Proven track record in managing logistics, coordinating cross-functional teams (Operations, Sales, GCs), and implementing standards that increase technical efficiency by 20%.

Accomplishments

●Created pre-programing method to increase tech

efficiency by 20% on new system installations.

●Implemented new communication standards company

wide to simplify project tracking and customer

interactions.

●Lead meeting for operations, installation, and sales to direct new practices for team efficiency.

●Coordinated with GCs to ensure installations met strict deadlines and aesthetic requirements.

●Worked with GM and President to find new ways to

grow and evolve the company for the future.

●Trained customers on the use of company products and offer phone support.

●Manage installation and service teams.

●Project coordination across residential and commercial projects.

●Scheduling and assigning technicians based on priority. Project Manager Vigilante Security Troy, MI 05/23-present Service Tech Guardian Alarm Southfield, MI 01/19-03/23 Infrastructure Wiring Tek Systems Southfield, MI 05/18-12/18 Commercial Technician Lecom Detroit, MI 11/15-05/18