Versatile Cybersecurity Specialist and Navy Veteran

Travante Smoke

Sherman Oaks, CA *************@*****.*** 202-***-****

CLEARANCE: Active Secret

SUMMARY

Versatile Cybersecurity Specialist and U.S. Navy Veteran with 7+ years of experience in system administration, desktop support, and IT security operations, including direct support for the DoD and CDC. Holds a B.A. in Cybersecurity

(Summa Cum Laude, 3.99 GPA) and is DoD 8570.01-M IAT Level III compliant with active CompTIA Security+ and CASP+ certifications. Skilled in Active Directory, group policy, vulnerability scanning, and network device configuration

(routers, firewalls, switches), with hands-on expertise in cloud platforms (Azure, Microsoft 365, Google Workspace) and ticketing systems (ServiceNow, Remedy). Known for analytical problem-solving, attention to detail, and mission-focused discipline, with a proven ability to implement secure IT solutions, manage authentication protocols, and safeguard sensitive data across enterprise environments.

SKILLS AND HIGHLIGHTS

• United States Navy Veteran (2010-2014) Honorable Discharge

• DoD 8570.01-M IAT Level III Compliant (Security+ and CASP)

• Direct experience with GitHub, and GitLab,

• Senior level experience with Active Directory, group policy and Active Roles Server (ARS)

• Familiarity with project management software; Slack and Trello

• Knowledgeable with configuring, integrating network devices, firewalls, routers, and switches.

• Direct experience with ServiceNow and Remedy ticketing systems

• Solid foundation with the transactional flow-of TCP/IP regarding subnetting and routing.

• Basic scripting skills using PowerShell, JavaScript, Python, and C++

• Direct experience with Microsoft 365, Azure, Google Workspace

• Superb customer service and attention detail demonstrated in both System Administration as well as Desktop Support roles supporting DoD and CDC customers.

PROJECTS

ECPI University (09/2022 – 10/2024)

• Created virtual environments for five hundred users via Hypervisor.

• Subnetting IPv4 and IPv6 class A, B, C, for a hospital network.

• Building Webserver’s using Python and Bash scripting.

• Configuring networks protocols for a startup business with +250 employees. PROFESSIONAL EXPERIENCE

Center Of Disease Control (CDC), Fairburn, GA

Desktop Support Technician Tier II (11/2021 – 04/2022)

• Installed images, reimaged workstations, update, maintain, and secures enterprise endpoints; and deploy standard workstation images for standalone machines.

• Managed Active Directory (AD) and accounts for users and customers supporting the CDC.

• Identified, logs and tracks user issues, software conflicts and hardware device conflicts through IT incident ticketing system, providing resolution, and/or escalating for assistance.

• Receive and resolved Tier II tickets escalations from Desktop Support team and ServiceNow ticketing systems.

• Reliable documentation of desktop/system network configurations and software inventory, as well as automation trends and resolution.

Gryphon Technologies, Washington D.C

System Administrator (02/2018 – 07/2021)

• Aided in resolution of user questions/problems regarding installed systems and equipment.

• Executed engineering technical support for Windows Server 2022, and Active Directory.

• Automated system tasks & configurations using scripting languages such as PowerShell.

• Executed system patching, updates, and vulnerability scans across both internal & customer-facing systems.

• Deliver direct IT hardware support, including setup and maintenance of switches, routers, server racks, and HPC equipment.

• Support secure lab environments & classified networks, ensuring compliance with RMF/JSIG & cybersecurity standards.

• Executed Windows server administration, managed GPOs, create/modified DHCP reservations.

• Coordinated third-party maintenance for network equipment/ designed network or portion of network to include a selection of hardware according to customer needs. Passport Agency, Washington D.C

Data Entry (11/2015 – 01/2017)

• Transferred 80-120 paper documents accurately into the Passport Agency database daily.

• Updated customers’ information in the database as needed, verified outdated data, and made necessary changes to records.

• Tasked with return shipping customers’ passports and documents out within allotted SLA.

• Operate, replenish, and repair common office equipment, like printers and scanners of the office.

• Restocked common office supplies, like paper, pencils, pens, staplers, notebooks, etc. weekly to ensure office readiness.

• Maintained reliable documentation and logs of customer return dates, documentation, and office supplies. US Navy, Norfolk VA

Aviation Ordanceman (02/2010 – 02/2014)

• Facilitated software updates to stay compliant for +5000 users.

• Provided prompt Tier II/III support for +5000 users via telephone and deskside assistance.

• Troubleshoot/ resolved connectivity, hardware and software issues presented.

• Logged all calls and tickets into a Remedy ticket tracking system.

• Update Win XP/ Win 7 network; Troubleshoot FTP and SMTP servers.

• Responsible for tracking training qualifications for users and managing files on the database. EDUCATION

• BA - Cybersecurity, ECPI University, Virginia Beach, VA (2022-2024) 3.99 GPA Suma Cum Laude

• BA – Information Technology, ITT Technical Institute, Alexandria, VA (2015-2016) CERTIFICATIONS

• CompTIA Security X (CASP+)

• CompTIA Security+

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