Strategic Human Resources Leader and Change Agent
Resume:
MA:
Organizational Management
University Of Phoenix
Gardena, CA
BA:
Social Ecology (Human Behavior)
University Of California
Irvine, CA
**********@*****.***
Gardena, CA 90249
Core Competencies
• Mergers & Acquisitions
• Vision & Strategy
• Performance Management
• Leadership / Coaching
• Employee Engagement
• HR Policies & Procedures
• Succession Planning
• Talent Acquisition
• Training & Development
• 401k/Payroll
• Benefits / Compensation
• Conflict Resolution
• Strategic Planning
• Employee and Labor Relations
Education
Websites, Portfolios,
Profiles
http://linkedin.com/in/marlo-
smith-24a66715
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Strategic Human Resources leader offering many years of evaluating corporate HR strategy and developing actionable solutions to meet objectives. Skilled in analyzing metrics to decipher pain points in employee retention, compensation structures, and benefits administration. Personable and committed with passion for improving work culture.
Kaiser Permanente - Human Resources Consultant
CA
09/2024 - Current
Breakthru Beverage - Executive Vice President Of Human Resources Commerce, CA
03/2021 - 01/2024
Marlo Smith
Personal Summary
Experience
Conduct HR investigations for Union and Non-Union employees by collecting and analyzing data; identifying misalignment with desired compliance actions; conducting interviews; determining action steps for resolution; creating appropriate documentation; and providing input on corrective action plans.
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Proactively provide resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members.
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Collaborate with leadership in the development and deployment of strategies, programs, policies, and procedures with HR Centers of Excellence and business stakeholders by assessing HR impact in consideration of changing business strategies.
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Research and analyze organizational data and processes to identify trends, root causes, and potential solutions to HR issues; delivering data driven recommendations on HR efforts; and providing solutions in consideration of both HR and business objectives.
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Implement in organizational change efforts by identifying requirements; assessing information to identify solutions to obstacles and mitigating risks; providing input in the creation or revision of change management plans; developing communications; and monitoring ongoing impact of organizational changes or efforts on employees.
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Supports reporting of Company employee information and external benchmarks by compiling, completing, and interpreting reports and analyses; and identifying key insights to assist in the development of solutions for HR issues.
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Strengthened the Company's business performance through talent, engagement, culture, and strategic direction.
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• Advised the Executive Team and managers to improve leadership effectiveness.
• Collaborated as a key member of the Merger and Acquisition team to streamline JANUS Et Cie - Vice President Of Human Resources
Santa Fe Springs, CA
06/2005 - 03/2021
the integration process on the sale of Wine Warehouse to Breakthru Beverage. Assessed, recommended, and implemented programs and policies for improvement of the HR department to ensure all business requirements were addressed.
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Spearheaded all employee relations investigations, including EEOC claims to resolution.
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Delivered company-wide communications regarding policies and operations of the organization.
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Executed plan changes and implemented the online benefits enrollment and performance review systems.
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Managed all staffing activities. Partnered with outside sources to recruit while assessing the need for specific competencies, knowledge, and skills to meet the business objectives and cultural fit.
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• Oversaw Union campaign resulting in a no vote for the warehouse employees. Increase employee morale and engagement scores to over 92% with participation rate of 98%.
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• Successful in retaining employees and reducing turnover by 20%. Developed comprehensive talent acquisition strategies to attract top-tier candidates.
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Managed performance appraisal processes to ensure consistent employee evaluations.
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Oversaw benefits administration and employee wellness programs for enhanced satisfaction.
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Conducted investigations into employee complaints or issues of harassment or discrimination.
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• Spearheaded the development of a newly created international leadership team. Partnered with senior management to provide coaching and feedback to ensure leadership actions were consistent with the long-term goals and strategies of the Company.
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• Developed HR strategies aligned with organizational goals and values.
• Implemented employee engagement programs to enhance workplace culture.
• Oversaw the integration process after the acquisition of JANUS by Haworth. Executed the recruitment/retention of top talent and implemented an onboarding and training program.
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Managed performance appraisal processes to ensure consistent employee evaluations.
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Oversaw benefits administration and employee wellness programs for enhanced satisfaction.
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• Created and managed budgets for the Human Resources department.
• Organized team building activities to foster collaboration among staff members. Conducted investigations into employee complaints or issues of harassment or discrimination.
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Analyzed trends in compensation plans across various industries for benchmarking purposes.
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Developed and implemented comprehensive human resources policies, procedures, and processes to ensure compliance with all applicable laws and
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TARGET CORPORATION - Executive Team Leader, Team Relations (HR Manager) Los Angeles, CA
06/2004 - 06/2005
TOPTUTORS.COM - Human Resources Director
Santa Monica, CA
KAREN KANE - Human Resources Director
Los Angeles, CA
CENDANT SOFTWARE/DAVIDSON/Vivendi - HR Generalist / Corporate Recruiter Torrance, CA
regulations.
Managed all HR functions in store of over 300 employees including compliance and employee relations investigations.
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Supervised 10 employees who were responsible for HR administration and office duties.
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• Executed succession planning for multiple locations.
• Implemented the performance review process for all employees.
• Established the HR department for a start-up software company.
• Created policies, procedures and employee handbook.
• Talent management and development.
• Worked closely with President/Owner on strategic plan. Developed and implemented policies to enhance operational efficiency across teams.
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Managed cross-functional teams to drive collaborative project execution and decision-making.
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• Managed all HR functions for clothing manufacturer.
• Processed weekly payroll and oversaw the benefits program.
• Managed performance of employees and created a performance review process.
• Developed talent acquisition strategies to attract top educational professionals.
• Collaborated with leadership to align HR initiatives with organizational goals.
• Managed recruitment, onboarding and New Hire Orientation. Served as the only HR Generalist responsible for the manufacturing/distribution center.
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• Processed H-1B visas.
Conducted training sessions on company policies and workplace safety procedures.
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Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
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Community Service
AIDS Healthcare Foundation - Volunteer at various Pride Events, Walks, Ambassador for Black Leadership AIDS Crisis Coalition Powered by AHF
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Team to End AIDS - Previous member of LA Marathon running team and fundraiser for AIDS Project LA
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Links Incorporated - Coordinate programs and projects in Los Angeles area and internationally
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Delta Sigma Theta Sorority, Inc. - Coordinate programs and projects for women and youth in LA area
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Crimson and Cream Community Foundation - Fundraise for various programs in Los Angeles
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Software Programs
• ADP
• Paychex
• Paycom
• Workday
• Lever Applicant Tracking System
• ICMS
Contact this candidate