Detail-Oriented IT Support & Tech Customer Service Specialist

Princewill Oyedeji

Tampa, FL • **.*******@*****.*** • 813-***-**** • LinkedIn: linkedin.com/in/princewill-oyedeji • GitHub: github.com/PrincewillOyedeji

Professional Summary

IT Support / Technical professional with experience setting up systems, troubleshooting hardware and software, and supporting users in live and office environments. Strong communicator with a track record of keeping technology reliable, resolving issues quickly, and collaborating with teams. Technical Skills

• Hardware & Software Troubleshooting

• Windows & Computer Systems (setup, configuration, upkeep)

• Network & Connectivity Support (basic LAN/WinFi troubleshooting)

• Device Setup & Maintenance (PCs, peripherals, AV gear)

• Technical Documentation & Communication

• Programming Foundations: Lua, C/C++

Professional Experience

Information Technology Support Specialist — Christ Apostolic Church Tampa, FL June 2021 – Present

• Set up and configured computers and technical equipment for services and events

• Diagnosed and resolved hardware, software, and connectivity issues (PCs, peripherals, AV)

• Provided on-site end-user support and quick issue resolution under time pressure

• Maintained and tested sound, media, and presentation equipment to ensure reliability

• Performed regular upkeep and preventive checks to reduce downtime ROBLOX Platform — Lua Developer (Independent) Remote Feb 2021 – Present

• Built Lua-based systems and tools used in interactive experiences on the ROBLOX platform

• Collaborated with other developers to improve gameplay systems and code performance

• Worked in structured codebases and followed organized development workflows Artificial Intelligence Research Assistant — Online Lua Developer Forum Remote May 2023 – Present

• Researched and tested Lua-based frameworks and systems for improved functionality and efficiency

• Reviewed code structure and performance to help identify improvements

• Collaborated with developers and contributed to larger projects in a team environment Education

Hillsborough Community College — Tampa, FL

Undergraduate, Computer Science & Engineering Aug 2022 – Present Tampa Bay Technical High School — Tampa, FL

High School Diploma Aug 2017 – June 2021

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