Compassionate CNA & Administrative Support Professional

JOSEPHA TENGBEH

Chicago, IL

Phone: 312-***-****

Email: ***************@*****.***

PROFESSIONAL SUMMARY

Compassionate and dedicated healthcare professional with extensive experience as a Certified Nursing Assistant and administrative support specialist. Experienced in patient care, records, communication, and office coordination. Known for delivering high-quality care, supporting diverse clinical teams, and providing excellent service in fast-paced environments.

CERTIFICATIONS

Certified Nursing Assistant (CNA)

CPR

Phlebotomy

Medical Terminology

SKILLS

Patient Care & ADLs

Vital Signs & Charting

Record Management

Scheduling & Office Coordination

Data Entry & Documentation

Communication & Teamwork

Safety & Infection Control

Multitasking & Time Management

WORK EXPERIENCE

City College of Education – Chicago, IL

Administrative Assistant / Receptionist

May 2024 – March 2025

Managed calendars, meetings, appointments, and conference room schedules.

Handled incoming and outgoing mail, packages, and faxes.

Monitored office supplies and coordinated purchase orders.

Performed typing, scanning, copying, filing, and document preparation.

Conducted data entry and updated databases and contact lists.

Weiss Hospital – Chicago, IL

CNA / Administrative Support

June 2022 – November 2023

Provided compassionate patient care following healthcare protocols.

Maintained and organized confidential patient records.

Collaborated with nurses and staff to support patient outcomes.

Lieberman Nursing Home – Chicago, IL

CNA

2019 – 2020

Delivered quality patient care while following safety and clinical guidelines.

Assisted with patient documentation and record organization.

Communicated with healthcare teams to support coordinated care.

City College of Education – Chicago, IL

Receptionist / CNA

June 2007 – Present

Managed accurate and confidential patient files.

Answered, screened, and directed incoming calls.

Provided home visits and care in nursing facility settings.

Assisted with ADLs, ROM exercises, feeding, ambulation, and vital signs.

Reported abnormal findings quickly to ensure patient safety.

Methodist Convenient Center – Chicago, IL

CNA

June 2005 – June 2007

Provided care for patients on skilled and rehabilitation units.

Assisted with ADLs, toileting programs, and safety checks.

Completed vital signs, daily weights, and charting.

EDUCATION

Americare Nursing School – Chicago, IL

Practical Nursing Program

Current

American Nursing Staff Academy – Chicago, IL

Certified Nursing Assistant Program

Completed May 2005

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