Office Assistant with Customer Service Focus

*******@*******.*** **** Poplar Street Bonham, TX 75418 817-***-****

OBJECTIVES

Committed and motivated Office Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative. Proficient at quickly learning new procedures, and taking ownership of diverse projects.

EDUCATION

Tarrant County College

Dietetics

American Trades Institute

Computerized Business Administration

Texas State Technical College

Dental Laboratory

Experience

Carter Bloodcare * Bedford, TX Hospital Service Representative- September 2022-

Responsible for the safe and timely transportation of hospital orders to various locations in DFW. Data entry/CRT, pack, ship, and VSP orders. Customer Service via telephone and in person. Clean and maintain the interior of the van on a regular basis, assuring the vehicle is presentable for the transport of orders.

Innovations * Keller, TX

Van Driver- October 2020--2022

Responsible for the safe and timely transportation of patients from various locations to the Hospital campus. Maintain a daily log of mileage and gasoline usage and submit all gas receipts to the appropriate person. Clean and maintain the interior of the van on a regular basis, assuring the vehicle is presentable for the transport of patients.

Aramark @ Baylor Regional Medical Center Grapevine, TX

Hostess/Diet Clerk/Lead- March 2012- October 2020

Responsible for running a smooth operation, relieve employees for breaks, adjust time sheets, order supplies, answer phones, manages patient diets utilizing diet office computer system. Deliver meals to patients in a room service hospital facility. Trains new employees. Maintains a friendly, efficient, spirit of service attitude towards customers, co-worker and clients. Contributes to achieving department goals for patient satisfaction. Acts a liaison between patient, Food and Nutrition Department and Nursing Services and attends to all patient food needs. Held accountable for managing food operations and ensuring quality work. A role model for the staff, guidance, support, and leadership.

SKILLS

Proficient in Microsoft Word, Power Point, Outlook, Access, Soloman, AS400, Windows XP, CBORD, typing, telephone skill, filing, data entry, accounts payable, team leader, filing, faxing, mailing, touch 10 key.