Mortgage Document QA Specialist

Sonya Stanley

813-***-**** ******@***.***

Key Qualifications

Quality Assurance

Excellent experience (18 mos.) reviewing Mortgage documents to ensure accuracy and completeness; Secure any missing documents (Note, Security Instr., AOM, etc.)

Analytical, Problem Solver - Researched financial discrepancies and discovered paralegal was committing embezzlement and reported to management

Targeted strengths include: Excellent proofreading and editing (redline/strikethrough) skills of complex documents (multiple versions); WPM 65+; Interpersonal skills/Communication skills

(oral/written); Organizational skills; Remains calm and professional in stressful situations and interacting with irate clients/customers without compromising quality of service; Strict Confidentiality

Self-motivated; able to set effective priorities to achieve immediate and long-term goals as well as meet operational deadlines with minimal supervision; Functions well in a fast-paced high-pressured environment

Proficient with Microsoft Office (Word, Outlook); Knowledgeable with Excel; FileNet; AS400; LPS; Quicken; Timeslips; Quickbooks; Internet; Group Wise; Insight; OWA; Scribe PROFESSIONAL EXPERIENCE

Universal Background Screening - 4/2016 - Present

Quality Assurance

Exhibited very Detailed and Analytical thought processes without supervision

High volume production

Administering search processes based on Federal and State websites

Instructing co-workers and management

High confidentiality

Care Giver - 2/20015 - 4/2017

Aerotek / Bank of America

Sr. Post Closing Specialist - Contractor - 4/2013 - 2/2015

Procure, review and verify mortgage documents with high degree of efficiency and accuracy

Research missing documents and secure them

Print large amounts of Federal Express labels and prepare packages for shipping

Verify receipt of records of high importance, organize, prepare manifest and file

Document Imaging/Indexing

Florida Default Law Group

Mediation Specialist - 11/2010 - 10/2011

Scheduled Mediations and Conciliation Conferences

Reviewed Court Orders to determine mediation requirements

Secured client representatives for phone and/or in person attendance

Secured attorney coverage

Obtained financial documents from Borrower to provided Lender for loan modification review

Reviewed mediation/conciliation results to determine next step necessary to process file and determined when/how to proceed with foreclosure

First Advantage SafeRent

Court Researcher - 07/2001 - 01/2010

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Traveled to different courthouses within 100 mi radius to review filed evictions utilizing kn owledge and judgment to determine final disposition, date of disposition, dollar amount of any judgments, names of all parties and address of property

Entered all pertinent information into a database and trnasmit via phone line over the internet

Duties also included time entries via Insight program and daily phone reports of hours worked and specify work performed

ADDITIONAL EXPERIENCE:

Legal Library/Computer Research - 2 yrs

Accounts P/R, Payroll/Taxes, Deposits, Billing, Inventory, Time Entry - 5 mos

Criminal and Family Law, Interview Clients - 1.5 yrs

Corporate Law, Estate Planning, Insurance Defense - 5 yrs

Litigation, Probate/Guardianship, Bankruptcy Ch 7 and Ch 13 - 1 yr EDUCATION

Hillsborough Community College, Tampa, FL

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